Creative Door Services Ltd

Location :

14904 135 Ave, Edmonton, AB T5V 1R9
Added by Jopie, at 09 November 2020

Add email
Add business description
Add Social Media
Add Products and Services

• J Johnson

  19 October 2022

  I had Creative Door come and check out my garage door for a tune up after moving in 5yrs ago. They tensioned the springs, reset the limit so it went up higher and lubed everything. Very impressed by the gentleman who came (possibly Thaugen). Very polite, clean and informative. Very reasonable price too, $120 including tax, which isn’t that bad compared to other companies. I highly recommend them for installations too, my dad had his 2 doors done and suggested them to me.

  response / report this review
• Jon Hoffman

  30 September 2022

  Really pleased with dealing with Creative Door for our emergency apartment garage door repair. Jake came first thing in the morning, was friendly and able to quickly remove the door and initiate getting a quote for work to replace it the next day. I appreciated that Katie got us the quote quickly, was patient while I waited for approval and prioritized to get a great crew by 9:30am the next day. Sandy/Kayden were gracious when some residents needed to exit before it would be closed for a few hours and they did a great job competing things within a couple hours.
  
  Katie was a huge help with a stressful situation, the price was fair and the guys were a pleasure to deal with.

  response / report this review
• Kelsey S

  11 July 2022

  I am not sure what else to say but unless you are planning a costly renovation project then don’t count on ever hearing back from this company.
  
  I need a person to come out assess my garage door and Opener and repair it. That’s it. On a budget here-as most people probably are.
  
  All I heard was:
  - no one will touch your old door. We can’t get parts for it. Well send some photos (sent). Ok maybe we can repair it.
  -minimum cost for a new door is $1000 tho if you need one.
  - no returned calls to book and communication was poor.
  
  It’s loud and clear that this company cannot be bothered with a small repair job/reusing what a homeowner already has.
  
  Do better creative door.

  response / report this review
• Fernando Johnson

  09 July 2022

  I had a safety challenge with my garage door not opening or closing electronically. It was also very inconvenient having to manually open and close it, even while it was raining for a couple days, hoping I could figure it out. Finally, I decided to call "Creative Door". What a relief it was, when I was transferred to Todd, who demonstrated empathy and understanding for my situation. He then scheduled a service call for Rich to connect with me the following day. Todd was personable, warm and moreso knowledgeable. He diagnosed my problem, literally in seconds and the rest is history. My garage is now functioning at peak performance. Thanks to Creative Doors for bring back my confidence in terms of what it truly means for a company to demonstrate excellent customer service!!!

  response / report this review
• M Symbaluk

  16 November 2020

  I am a simple DIY acreage owner. Turns out I have installed FIVE garage doors on my property in the last year! Most recently, a 'lean-to' project on the side of my shop became a secure enclosed equipment shelter. To top it off, it has two garage doors, which makes it exceptionally handy.
  This was really all thanks to a few phone call with Ashley while I was contemplating the project. She asked the right questions and provided me good options to consider .. (and ultimately sold me!) especially on installing TWO doors. What a great idea. Very pleased with the quality and the pricing along with personal service. Made for another great project! Thanks Creative Door!

  response / report this review