Very knowledgeable technician I had for facial treatments. Explained answers to me in a way I fully understood.
Always get superb service. Ashley is friendly and professional and always gives me a great manicure.
Really friendly ladies. They do. Very good work.
Went here twice with 2 different Groupons and I didn't have a good experience. The hairdressers were supposed to give me blonder hair - the first time I had barely noticeable highlights and the second time my hair was pure yellow. I went to Sally Beauty Supply after and did it myself - I don't know why it's that hard. Bad experience here unfortunately.
Horrible experience. Obnoxious hair dresser - didn't listen to me and chose to style my hair how she wanted to opposed to how I wanted it. My hair cut also wasn't even. I had to listen to annoying conversations between the hair dressers and couldn't wait for the experience to be over.
My hair was like a crispy helmet with overdone product when I left and the length is longer on one side than the other.
This is my go to place for a great massage. Kirsten is wonderful! She is friendly and very knowledgeable and able to get the knots and tight spots worked out. I always leave feeling significantly better then when I arrived. I love starting off my time in the hydro tub as well. Highly recommend her if you want a great RMT.
I've been going here for 4 years and I love it.
Their customer service is abysmal. They replied to my review on Facebook as a personal attack rather than as a business transaction.
Carolyn Schwab: Hello Danielle due to your post on Facebook , we have lost a young talented stylist . we have tried to help you out here we did honour our guarantee and own up as you say and now even a second time ,you were dissatisfied and still,we have offered you to redo the service
Danielle: I don't see this response directed towards my mother. The one who had her hair ruined but doesn't quite understand Facebook. Perhaps you should contact her. (insert name link)
I also disagree with blaming the loss of an inept stylist on someone who could be a customer. You're the business here, act like a business, not an individual.
Worst experience ever. My hair color is a disaster. In what world is dark red with mousy highlights light brown with blond highlights? I spoke to several hairstylists after this happened and they were very clear that I was overcharged (220$!) and that the hairstylist did not know what she was doing. This hair color will take months to get rid of and my hair is like straw!!!!
Was very happy with the quick service and the expertise from Carolyn to make the procedure quick and efficient.
Love the look with my eyeliner-- and so easy