Canadian Tire

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• Anynomous

  21 October 2017

  I had lost a receipt for a broken weed eater and was worried I would not be able to return it. Customer service went above and beyond helping me go through my debit history to find a record of my purchase so I can now have my item repaired without a charge. Thank you Canadian Tire! :)

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• Anynomous

  11 September 2017

  Very large and tidy. Staff was helpful.

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• Anynomous

  06 August 2017

  Was harassed by two seceret shoppers that were so close my dad he could feel his breath. We had two young kids with us too. We were shopping for life jackets so if they thought we were going to steal I can't imagine where they would think we would put the life jackets. They should invest in some more floor workers rather then security we walked around and couldn't find a single person to price check the life jackets that we didn't even end up buying because of the discrimination. Will avoid coming here and would advise everyone else

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• Anynomous

  21 July 2017

  A word of warning to anyone buying a Husqvarna chain saw. July 17 2017 I bought a chainsaw from Canadian Tire Duncan. Yesterday I went to use it and it ran for about 60 seconds before the chain came off. Upon inspection it was found that the wrong size chain had been fitted.
  there was no possible way the saw would operate with this chain. This was not the fault of Canadian Tire as it came completely boxed up . I went and bought the proper chain and installed it. My concern is that there may be more improperly fitted chain saws out there and people could be at risk. I tried calling Husqvarna Canada and got someone in North Carolina who had never heard of Canadian Tire and really could not care less. The saw in question is model 054-5744-2

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• Anynomous

  07 July 2017

  The usual. Nobody yelled my name when entered. Which was sad.. But expected

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• Anynomous

  07 May 2017

  Great, helpful, and polite service from all of the employees. Two thumbs up 😀👍👍

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• Anynomous

  25 March 2017

  Terrible customer service from the manager today. Bought a set of motomastet wiper blades earlier this week and they where complete garbage, I brought them back with the receipt but because I had already recicled the packaging they wouldn't give me a refund. Motomastet is exclusive to their store and the receipt clearly shows the wipers are only a few days old, but instead in out the money I spent.
  
  Needless to say I went and bought new wipers at lordco auto parts, better product with a better price and much better service!

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• Anynomous

  16 January 2017

  This review is on behalf of my aunt, who had a very bad time here:
  
  "I would like to share my experience with Canadian Tire in Duncan....first and foremost to everyone i know and don't know....don't ever use their automotive service department.
  
  I took my truck in Nov to have winter tires put on that were purchased on line by a friend.....the first time i went in they refused to put the tires on because the name on the account was the one that purchased the tires....therefore i was trying to steal them. Appointment had to be rebooked once they were convinced the tires were meant for my truck....when i took it back i had to wait 40 mins to drop it off yes to get tires put on.....and 1/2 hr to pick it up afterwards....and a bill of $139.50 for balancing....i also asked them to change the back brake bulb as it had burnt out....they told me it wasn't a bulb and it was an electrical issue and would need to be booked for the diagnostic (yes i have this in print)...i declined.
  
  A few days later i had to haul a horse....i hit the hwy and it was all i could do to control the truck and trailer due to the excessive shake....i called and complained....it went back to CT late Nov....they forgot to balance the tires...yet the first bill i was billed for balancing...they couldn't explain what happened!
  
  Again they stated my tail light issue was electrical and needed the diagnostic would i like to book it in? NO! Also stated brakes down to 3 and 4 mm....nothing else noted on their inspection. I take the truck yay the shaking is gone....but now my truck is squeeling and sluggish...i head off to class.... tell a friend my story.....she calls CT and speaks to the YOUNG STORE MANAGER who was rude, insensitive to the issue, and tells me my tires were balanced to begin with...and if I'm having issues with my truck it isn't their fault.
  
  They agree finally to see the truck again,....however the call left such a bad feeling i decided to take it to my regular mechanic.....i picked my truck up last night and have a bill for $1330.53 when CT took the tires off the second time they damaged the cauter pin for the emergency brake system....and it was grinding the rotor...yup needed new rotors and brakes....oh and 2 bulbs for the rear brake light, ...yup burnt out bulbs and I finally got the power steering hose fixed which i knew was leaking, CT also said there were no fluid leaks...funny as i i knew for sure of at least one...the power steering hose...which they checked as good.
  
  The service department at Canadian Tire is scamming people out of their money and creating more issues for vehicles in hopes that they get to do the work!
  I will be taking all my invoices and CT safety check along with Fords and my regular mechanic.....and yup I'm gonna raise hell. They are going to resolve this and explain to me why they were trying to ripe me off...If i don't get an answer i will be copying everything and handing it out to people going into their service department. They are knowingly robbing people as far as i am concerned and people need to be aware"

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• Anynomous

  04 December 2016

  Rudest people i have ever met. Worst customer service I have ever come across. This is definately not one person having a bad day, but a store wide culture.

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• Anynomous

  15 September 2016

  Am very happy with the guys and lady in the automotive department. They handled a difficult situation in removing crossthreaded lug nuts with no complaints and no additional charge. They're friendly and helpful. Happy I decided to go with Can Tire, can't complain about the CT $ either. I'd highly suggest using the CT Mastercard w/ equal payments.
  
  I hope they're paid well!

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