About
Location :
Added by Jopie, at 14 February 2015
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 10:00 AM – 6:00 PM
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10 Reviews
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26 November 2017
One of the best pet stores in town . These people really care about animals and will go out of their way to help you in whatever you need .
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13 October 2017
Absolutely disgusting customer service. Went in the night before to inquire about a kitten to adopt, was told to come the next morning to fill out an application. My roommate did so. Called me extremely upset saying the lady "Ashley" was incredibly rude to her and told her the cat was adopted because someone came in 3 days looking at him, but she could still fill out an application? (why waste time). So I went in and asked if this cat was adopted (not knowing who I was) about 10min later, was told yes, by the same extremely RUDE girl. I asked how the cat was adopted as we were told the adoptions don't START until Saturday..she was rude and continued to say he was adopted. I called Bosleys Canada customer care and was told that in fact that was NOT the way it should be done and told them I would like to know why we were treated differently, and unfairly with an apology from the incredibly rude sales girl. I received a phone call from "Liza" (store manager) who tried blaming her staff "Everette" saying he was new and didn't know, yet Liza said "Everette" went to the back and asked herself if the cat was still adoptable that same night we were inquiring and was told yes. Then she told me 3 different stories about the kitten, shady. She handled the situation incredibly poorly, she talked over me, didn't let me talk, accused me of bashing their rescue which in fact I was complaining about how MY TREATMENT ( I am an animal lover, and have work(ed) with many rescues, how insulting) as a customer and potential adopter was, she was raising her voice, and I told her I will let people know how her customers are treated, she threatened to "Call the police" and go after me for "slander" last I checked it is our right and freedom of speech to share our experiences. Maybe "Liza" should handle these poor situations with some class and more mature. I couldn't believe I was speaking to the MANAGER. I was also informed that they threw my roommates application in the garbage, super classy. Extremely careless customer service. Take your business elsewhere, where you are treated like a decent human. and I will continue to share this emotional experience, to everyone, everywhere.
When I went to another Bosleys, and let them know, they too told me this was in fact NOT the way the adoption process is to be handled.response / report this review -
06 July 2017
Adopted a car there. Nice staff.
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11 June 2017
usual Bux. OK Blue Moose is better
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26 April 2017
Truly amazing and profoundly knowledgeable staff! I've been to other pet stores where there's zero knowledge from staff or they are uninterested in helping out.
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23 December 2016
Lovely staff, always helpful and knowledgeable. Prices are ok.
Cats are SO sweet, and it is so lovely you can pick them up and give them love.
We adopted two cats here. It was very quick and easy to take them home. Once home, we had problems with worms, but the staff immediately took care of the issue. Free treatments for both cats! So sweet of them.
Overall best pet store in Abby.response / report this review -
11 April 2016
Great dog baths
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15 January 2016
Always excellent service, store is clean and pets there are taken care of very well. Love that they help with unwanted cats as well.
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05 June 2015
Best service ever. I have going there since it has opened and would recommend to anyone. I have challenges with my cat who is extremely picky and Liza and Tracy have gone out of there way to help me find food and treats that he would eat. The only thing i go else where for are feeder fish and frozen mice as they don't carry them there.
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21 February 2015
Great service and selection. I had to change our dog food and was a bit unsure the route to go. The clerk listened to my needs and stayed within my budget, finding us a great Canadian brand that has made our dog much happier. Great advice, non judgemental, loving environment for pets and their owners.
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