Met expectations with quick response each time I extended my rental. Accounting error on final invoice but was quickly rectified. I would recommend them tp friends & family.
When dealing with the people at Big Steel Box they were always helpful and responded quickly to my requests. They were always on time. They dropped off the box for filling when they said they would, and it was shipped and dropped at my new place exactly when they said it would be there. I would not hesitate to use them again.
We were very happy. The placement and pick up of our container was done with tremendous respect for each property. We had our container for a month, and it was due to very picked up on Friday. We needed it until Monday, and we weren't charged for that! The tow truck drivers were amazingly communicative, respectful and professional. We want to recommend them to anyone we know!!
Great experience with BigSteelBox Service! They offers a very reasonable price range and the whole process is so smooth and painless. The customer service representatives respond quickly, even on weekends!
Moreover, as I need to move out the old hose before noon on a specific date, the customer service agent listened to my needs and helped to coordinate with the local site to make a right on time pickup. The local delivery and pickup process is very professional and smooth as well. Highly recommended!
Professional staff, very responsive to emails and phone calls regardless if you reach your particular agent that setup the logistics of the move, or you reach another staff member - everyone is willing to help and accommodate changes in dates and times. The cost is what you make of it, you can choose if you would like BigSteelBox to take on the delivery at both your move destinations, or if you would like to deliver and/or pickup from their distribution yards. For me, I moved from Ontario to Alberta and they had a local yard in Alberta and a yard a bit further away from where I lived in Ontario. We decided to take a moving truck to their yard in Ontario to save a bit on costs, but they delivered it directly to our door in Alberta which was great and convenient. We were even able to move our car from Ontario in the 20’ container with 1BDRM+additional furniture. Easy to arrange pickups, it is as simple as a phone call and they will be there in a day or two depending how many containers they have scheduled to move. Overall great moving experience and very cost effective compared to other moving options.
The Guy Delivering the Box was great to deal with!
Great service and a good variety of containers. Everything from basic commercial storage to units so clean you could eat in them. Great delivery service too.
HI,nice service from company BigSteelBox and from Ky Montana.Friendly Adam Spry from Aur, Ontario. Manager from Winnipeg his nice person. Looks like oll workers nice and friendly. They are ready to help you.
definitely recommended, and the manager Adam in the Ayr location is extremely helpful and friendly
My wife and I chose the Big Steel Box service to relocate from Belleville Ontario to Calgary Alberta during the summer of 2015. From the first contact with the Storage Consultant through contracting the service, delivery and pickup and during storage of the container in transit, we were kept well informed and were very confident with the whole process, which covered 5 months. We were particularly impressed with the responsiveness and helpfulness of the Storage Consultant to a number of changes we wanted to make over time. In fact, every point of contact we had was very professional and helpful. We would recommend BigSteelBox to anyone contemplating a move across the country.
Extremely friendly staff was the main reason I chose Big Steel Box. They're pricing is very detailed so you know exactly what you're paying for. I also saved a lot of money going with the 20' box as opposed to the 8' or 16' boxes from the other guys I called. If anyone needs a storage bin Big Steel Box gets a 10 star rating from me!