There's something not right about this place. My cat was diagnosed by another vet as having oral cancer. Yet when I came here for a second opinion, all they told me was that for $1,200, they could get her teeth in shipshape. Later, a third vet confirmed the first vet's diagnosis. Maybe Dr. Drain just likes to drain bank accounts first before giving the correct diagnosis? Not sure but I won't go back.
Good care but yearly consultation fee more then some other hospitals. Fees for blood work and other things much more reasonable then Bridgewater Animal Hospital. But Bridgewater has state of the art equipment, but you will pay for it.
This animal hospital is ok, but in the 4 years that I have been taking my dog here there has been a complete turnover of all the vets.
I went in to pick up medication after calling the week before, on arrival told I would have to bring my dog in for a $100 annual wellness exam-(expensive) or no medication. My dogs last exam was April 23, 2016 and a exam is required yearly. I was not told this on the phone, if I had known this I would have picked up the medication earlier. There was no offer to reduce the wellness exam fee even though some other vets in the area charge much less. I note that my dog must have a rabies shot (required by law) in October. I would be happy to pay for a wellness exam then. The receptionist was rude.
I left without commenting on this.
We took our bunny in to see Dr. Drain when he started showing signs of digestive distress. She was very helpful and knowledgable! Happy to report that her prescribed treatment worked quickly and our bunny is doing well!
Dr. Drain and all the staff at Best Friends have been more than amazing! I definitely recommend this vet. They went above and beyond to help my little pug!!! Thank you for everything!!!!!
NEVER EVER take your pet to Best Friends Animal Hospital on kenaston Blvd. They falsely wrote my dog had threw up twice on his medical report when he had never once threw up. The first time my dog had ever puked was 3 weeks after that vet visit and I got a call from my pet insurance company telling me that was noted on my dogs file when I came in for his first set of shots. I've emailed and called the vet and they will not doing anything to resolve there error and swear up and down that I'm a lyer. The owner was extremely rude to talk to and argued with me the entire time and now I permenantly have false information on my dogs medical file.
I have also filed a complaint to the veterinary board of mb and BBB
I have been taking my pets to Best Friends Animal Hospital for 4 years and wouldn't want to go anywhere else! All the staff are very knowledge and very caring towards all of my pets. I recommend Best Friends Animal Hospital to all my friends and family members!
Great staff very caring and compassionate. I take my dogs here and they love it. The veterinarians are knowledgeable and recommend treatments that are in the best interest of my pet. They are not the cheapest but very comparable to other animal hospitals, the way I look at it I don’t want cheap I want my furry family members to get what they need with no corners cut.