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Added by Jopie, at 10 November 2020
Opening Hours
- Monday 8:30 AM – 8:30 PM
- Tuesday 8:30 AM – 8:30 PM
- Wednesday 8:30 AM – 8:30 PM
- Thursday 8:30 AM – 8:30 PM
- Friday 8:30 AM – 8:30 PM
- Saturday Closed
- Sunday Closed
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5 Reviews
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21 January 2021
ASL is by far the worst delivery service I have ever experienced. If you have a package being delivered by them, good luck! Their drivers and office staff are incompetent. I have had 3 back to back packages delivered by them all with problems! Don’t bother to use their tracking number, doesn’t work! Don’t bother to call their office, nobody answers! Don’t bother to leave a detailed message with everything they ask for, doesn’t matter! If the stars align just right and you do get a hold of someone, don’t bother to give them your cell number for their driver to reach you, they won’t. If you are truly blessed by the gods to have your package delivered, it will go to your neighbours place or be left in the snow 3-7 days late. Even though they will tell you your package had been “hand delivered to you”. Amazon has had to refund me three times now due to ASL. How they are a “Prime” delivery service is beyond me. I was told by Amazon customer service that they didn’t know why they still use them, as most of their shipping complaints are from ASL and had experienced issues personally with them. Roll the dice and good luck!
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21 January 2021
Horrible delivery drivers, we’ve had three packages derived from these guys in the last two days, one was lost, the guy tossed onto the front lawn (literally) and the third one the guy literally threw from ten feet away on our walkway at our front door. Caught them all on my doorbell cam. I would never use this company they take absolutely no care to their shipments.
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22 December 2020
I thought I had problems before with this company, but today takes the cake. I've emailed them about problems with packages, whether they go missing, have parts taken from them, or end up shipped back to Amazon, and have yet to receive a response, despite them commenting on all these reviews asking people to email them. Amazon needs to drop these guys like a bad habit, and FAST.
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05 December 2020
I've had 8 Amazon Prime orders lost in transit, returned to seller on my behalf with no delivery or explanation or they state they have no record of the shipment. I've had to wait several days for a refund. I contacted their customer service who were rude and dismissive and unable to take any accountability for their terrible delivery service. I've asked Amazon to stop sending my shipments with ASL. Also aware that many of my neighbours are experiencing the same thing. ASL doesn't seem to understand the concepts of quality, integrity, or customer service.
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17 November 2020
Do not have the competency to track there own shipping #'s. They say they have no info on a 3 day late PRIME delivery with there info attached to it. Help desk told me to kick rocks and is no help. Can see from reviews this is not new. This is a shady business, avoid.
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