Never have I been so ripped off by a business in my life. After finding out they were taking payments they were not suppose to. I was told to jump though hoops to prove i did not own the truck anymore and that i sold it 3 years ago. The policy was just fire and theft on a 1976 truck. They still would not give me my money back. A total of 325. dollars. After telling me they don"t make mistakes like that and it must have been my fault. l was told to SHUT UP and listen to them when explaining my case. Then one week later they did the same thing to a different truck I had just sold and still 2 months later no money returned. The total of that truck is a additional 135 on top of the 325. When I called back AGAIN i was told it would be in my best interest to find a new insurance company because they could not clearly do me any good. This time by the manager of the Amy Croft dr location. I am now leaving and going to a different company.
Dave is the best! Hands down no questions asked. He is professional, patient and thorough.
Cancelled my flood protection after telling me my insurance wouldn't be affected due to the catastrophic flooding experienced September 29th. 2016.
The. Best place for insurance
Very bad client care. The agents name was Christine, I have never received such terrible customer service in my life. We all have bad days but their is too much choice these days to treat your customers that way. I confirmed with one of my colleagues and he mentioned when asking All State was higher than his previous quotes. she replied "We charge what we charge".Very disappointing service, for such a well known company.