Worst customer service I’ve pretty much ever had in my life, every time I phone them I am brushed off and I feel as though I am imposing on them. although having said that they always are quick to answer the phone and have good phone etiquette. The reason why I feel their customer service is so bad is because they will not give you a time and date as to when they are able to service the equipment, that’s if they even get around servicing it. They're really good at talking the talk but their poor actions speak louder than words. When they went to do an installation they completely butchered my door taking the seal out and getting rid of the soundproofing and making it non-airtight thus increasing my heating and cooling bills. i’d highly recommend staying clear of A-Tech doors they are a poor example the good business that they claim to be.
THE ABSOLUTE BEST CUSTOMER SERVICE!!
I own a salon and called 4 different door companies before calling A-Tech. I was being told they can't repair commercial doors by some, and the others told me that it would be a few days wait. A-Tech Doors had such a pleasant phone conversation with me, and on top of thisshowed up within a few hours! It surprised me, and made me a very happy (will be returning) customer! 5 stars is too lowthey deserve 10 stars
Good advice on making entrance wheelchair-accessible
Awesome guy. They deal with problems for you and they always have a good solution. Never had to call them back to fix their work.