It was great! The service was excellent. Beef was tje best we ever had.
Great food. We had sunset roll and Katsuya speciality roll both delicious served quickly, our waiter was very knowledgeable about the menu and was quick in serving us. Dessert options were great
I was visiting Nassau and attended a birthday celebration for my god daughter. I was very disappointed with the service. While the staff was very friendly I must say that the service was less than efficient. First there was a party of nine for which reservations were made, we did not all arrive simultaneously but twice they had to bring in an additional table to accommodate the group. Since we had reservations I thought that these preparations should have already been made in advance. Secondly the wrong order was brought to the table, when we told them that we did not order it, they left it at the table however they gave it to us complimentarily. One of the guests asked for a fork which was finally brought to her after asking four times. I ordered the Brussels sprout appetizer, when it came it was inedible , it was very salty & they were charred. I informed the wait staff but they made no effort to correct it I left it on the table but we were still charged for it. The sushi however was good . I also did not like the way that the meal was served. Instead of bringing all of our entrees simultaneously they were brought in sporadically , not what I expected in service from a high end upscale restaurant . There is a lot of room for improvement. I believe that the staff could benefit from more training in better delivery of good customer service. If the service charge was not already included in the bill maybe there would be more of an incentive to deliver better service.
Came here twice. Food is good and fresh. Service is spotty. I get it, your tip is automatic, but don't ignore me because you have other tables. If you can't service me in a timely manner, say this up front and I'll gladly request another table.
Not a fan of sushi but the tempura shrimp rolls were excellent! The lobster with mushroom sauce is a must experience! We will be returning next time!
I had a great experience here. Very nice guy was serving us, food is great like at any other Katsuya restaurants. Everything was nice and smooth. I’m staying in Atlantis and my restaurant experience here is the worst. I wish I was staying at SLS!!
Horrible. The food came in small portions and was very overpriced. They made us wait for hours for bad food and I left mad and frustrated.
Really good food in a nicely designed environment, but questionable, rarely seen service (refill on beverages needed to be explicitly requested and on wrong check) and no advice on cashless environment in advance, as well as a really dirty restroom. Also putting 15% service charge on the bill is inadequate, see recent article in Washington Post on gratuity Minus 3 stars. There is a lot room for improvement.
Great sushi and amazing service! 5 stars well deserved.
What kind of Restaurant manager shouts out to you after you have left the restaurant and you're leaving the premises that they won't accept your cash. "Oh, we'll let you off this time". Sorry, there will be no next time. Over priced sushi, zero atmosphere with few diners. If we are the only diners we expect the best seats, not the cheap seats. Don't need to play musical chairs when the restaurant is empty on a Saturday night.
My first experience was awesome the crispy rice is truly deliciousplease try it.I've also had the gyoza which was really well presented and flavourfullthe lobster dynamite and lobster roll were also pretty goodmy guy had the chicken at first and when our server realized he didn't like it she immediately sent it back and brought out some juicy lamb!!!!
Drum roll pleasefollowed by a moment of silence for the ridiculously refreshing and amazing 🥝 beverage I had. 👏🏽
The experience was great! We sat outside and were wowed by the 🔥 pool'twas a super night!
The crab and rice special was delicious; service was friendly and fast. Highly recommend!
New, very good Japanese Restaurant inside BahaMar