Good location, good apartment, good breakfast, very friendly staff, beautiful place.
Front desk personal and other employees on the property are very professional in their approach to their guests. This hotel is clean and well kept. Their suites are fabulous and spacious. I highly recommend a stay here and would stay here again.
Really nice instalations, good localization (best option in the west zone of Sao Paulo) and nice restaurants around (Braz, Emporium Alto de Pinheiros, Cervejaria Nacional, Nb Steak).
Large room with kitchen, sitting, dressing, bath and bed areas. Clean and well appointed without all the usual advertising nonsense you get in some hotels. Good breakfast with excellent scrambled eggs, which is unusual for a buffet. You can stay here with confidence. Thank you George V
Your first impression is good the room is large and comfortable, and the rest is downhill from there. There was mouse poop on the bed. My key card didn't work in the elevator and I couldn't go to the front desk from the 3rd floor, so I took the stairs. Bad idea. The lights were burnt out and the stairwell was full of box springs, which is a huge fire hazard. The breakfast had NO variation and the bread was stale. When I asked for an omelette they said the mushrooms would be extra, so I ordered one without mushrooms. It came to me fully of vegetable oil and flavorless, I ate 1/4 and they tried to charge me 38 reais for it. The room though large, didn't have a coffee maker. When I ordered a bottle of wine, it came without a corkscrew, and then they brought me a broken one. They didn't clean my room properly, one day they forgot to give more conditioner and shampoo and change my towels. The room next to me had construction for 2 days. I couldn't work with the constant pounding, and even though the hotel seemed empty, they wouldn't move me. If you want service in the restaurant, you have to chase down a server or fine one who is staring at their cellphone. The room has no iron for your clothes. If you want to use the iron you have to go downstairs to the garage, off to the side is an old iron, with a rusty ironing board which is shared with the whole place.
I had to wait in line. Also, the pool is much smaller than it appears in the photo and its impossible to swim laps in. This is the worst hotel I paid good money for. If I didn't pay ahead, I would have left running.
Ok
Lovely hotel. Only downside for me was there was some maintenance work going on so lots of hammering and power tool noises.
Nice place, excelent service
Nice hotel but isn't cheap and if your room is on the front you get a lot of road noise
Clean
Excelent room service. The bed and sheets are amazing. The bathroom are also amazing
I went ther for business purposes. Was very well received by the crude.
Excellent
Great service, comfortable rooms with well spaced furnitures, pretty good lunch menu.