Amazing hotel and spa. The atmosphere is good and the staff are very friendly and helpful. The food is on level.
I think this is the best hotel and spa in Bansko Bulgaria.
I recommend for visit!
Trendy with the middle class. Beacon of mobbaroque. Gold glitter, cow skin and led lights kind of place. All inclusive kind of people. Food was ok. The spa has a few questionable "aroma" steam baths, very nice saunas. I'd skip the indoor pool. Children are allowed everywhere including the saunas. Unattended. Enjoy!
One of the best hotels in Bansko. The food is very various, especially the breakfast. The apartments are luxurious. The SPA center is the very good. I love it. I highly recommend this place for staying.
Its offered as a 4 star hotel, its not. This standard is done by them self. The rooms are.small, with no balcony(some has it, but with no furniture) The parking is not safe, garden and pool closed. The hotel was under construction and they wanted to sell the rooms full price ! They said like : you know.sir now.its not the season
If its.not.the season time, you shouldn't even work, not selling the rooms 80 euro per night !
However the staff was the saddest part of it. The food at the restaurant poor quality. We didn't even managed to get us to the spa, we left it. People said they have a good spa, I doubt it!
#Thumbs up please if you liked the review#
One of my favorite places! I have visited the hotel both during winter and summer time. The Spa area is 10/10 , the best in Bulgaria. Food is very good 9/10 and the outdoor pool is renovated, large enough and with perfect atmosphere also 10/10. Every room has a fridge, tv and air conditioning. If you haven't been in the hotel until now, do it you will not regard it.
Not recommended if you're looking for some peace and quiet. There is constant construction work starting at 8am! The food is great but the rooms are regularly not cleaned or restocked. Indoor pool in spa area is small, dirty and always packed full of kids, same with the outdoor pool, to which only all-inclusive guests have access. It's also miniature and a "no food and drinks" zone.
Best SPA in Bulgaria, modern design rooms and Casino within the hotel. The only drawback is the food i would say.
Not a bad place. Referbished rooms although food is not good.
Good food. Perfect gym, small spa for that kind of hotel. Poor wifi. In some rooms there is no wifi signal.
Good hotel, helpful stuff. Open buffet dinner is nice for 3-4 days, although the meats change meal remain the same. B BLOCK Roof rooms has only air-condition for heating, it is cold. A Block flats has heating and air-conditioning. Location is far from center, not easy to walk at night in cold, need to check if they have minibus service to center, they have to ski pist during day time.
Looks really fancy and could be, but everything is messed up. In all inclusive you get almost nothing in the lounge bar (excluding coca cola products). The late breakfast is lousy sandwiches and sweets, the water machine was not working. The staff is cooperating, but it is obvious that someone tries to save money. The food in the restaurant is not at all delicious, just looks nice. The spa is still ok, although some of the warm chairs are already broken and the aroma sauna has no aroma. The chess in the lounge bar costs 2 lv, even though the tables are special for chess and have place for the figures. Very not tasteful in my opinion. Has the potential to be world class hotel, but very poor management.