About
Location :
Added by Jopie, at 21 December 2015
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday Closed
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7 Reviews
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30 August 2017
My wife had birth here. Everything was great. You get what you pay for, much better than state hospitals.
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10 July 2017
I have been living in London UK for the last 21years and had issues with my health, which I chose to address and rectify at this Clinic, after been failed on numerous occasions at the NHS and private top end Clinics in UK.
I have found the treatments, consultations, used medication and medical equipment at highest level of professionalism and sensible plans (you are not seen as a walking in bank account, like Lister's or other Harley's st Clinics). Yes, it has been a turbulent journey of 2 years, but I am a healthy and happy ex -patient of Dr Stamenov and his Team. It has not been easy, but I have not met or seen a greater human or medical support anywhere else in my patient's life. Thank you Iva, Julia and Dr Stamenov!response / report this review -
08 April 2017
If it were the possibility to assign a minus qualification and classification to #NadezhdaHospital, I would do so.
I have traveled around the world and never faced an improper treatment in a hospital. Before #Bulgaria, I was living in Berlin and I had all controls of my pregnancy there. Because I married to a Bulgarian, I decided to give a birth to my baby in #Sofia. Two months before the delivery, I came to the tour offered by the hospital and I asked several times to be attended by English speaking personnel.
To start, the persons in the administration had tremendous problems to get right to write my name properly.
Unfortunately, in #Bulgaria you can not expect a high professionalism in healthcare (Please refer to the description of Bulgarian Healthcare system offered by save the children website).
By the delivery time, at the moment of entering in the hospital a midwife wanted to touch me without washing her hands. I asked for the attendance of other person. The second midwife was a nice person, however, her English was not so good to assist the process.
During the labor process, the rooms assigned for this purpose are next to to the office of the doctors in the second floor. Unfortunately the doctors in this hospital lack of consciousness about the peace that is needed in a Hospital; and during the labor phase all the time it was possible to hear them speaking, laughing. I ask the doctor on charge, Dr. Nelly Dimova that please the people should be respectful, not just because you are a patient, but also because you are paying for a service. After all that I cried so much because I realize that the whole process was conducted wrongly.
Since I complained about the way I have been treated during the whole delivery process, Dr. Nelly Dimova was quite tired of me and punished me. She was extremely aggressive and by the time of practicing an episiotomy she started the sewing phase before this anesthesia had come into effect. I could feel everything. Furthermore she performed it incorrectly, in a way that the recovery process extended over six months. I had to treat myself afterwards in Germany.
Despite I tried to sue the hospital, no demand proceeded because in Bulgaria given the "ex-socialism culture" collusion is very strong among the working culture of the country. The hospital denied all.
Evident from the aforesaid I suffered breach of rights to:
- Clear and accessible information about her health condition and the methods of the curative treatment;
- Security of the diagnostic and curative procedures performed;
- Avoidance of pain and suffering during the treatment as far as possible;
- Qualitative healthcare.
My experience as a mother was ruined. If we were in other country, most probably Dr. Nelly Dimova would have lose her license as a practitioner or will be in jail. But as I said before, unfortunately the culture in #Bulgaria is an issue.
Related to the accommodation, despite requesting a private room, I was assigned to a room with a patient with an infection. Nobody told me about that, but she as a neighbor. Hospital staff should speak about this because you need to know who are you sharing the room with. Furthermore, considering that you pay around € 1.000,00 for accommodation services and amenities, food offered during the recovering process is simply awful and anti-hygienic. It is always packed in plastic non-reusable containers that most of the time are store in a fridge and served again, in case the patient skips the mealtime. What is more, despite being a hospital; there is not a dishwasher available for the cluttery, thus a nurse washes the forks and spoons by hand in a facility that is somehow not entirely clean. The bottles used for the babies are philips avent, however they are also washed manually. The plastic looked so yellow, that you can detect that they have been used for long time. Internet in the hospital never worked.
PLEASE FEEL FREE TO CONTACT ME TO SEND YOU A COPY OF THE COMPLAINT IN ENGLISH AND BULGARIAN LANGUAGE. DO NOT USE THE SERVICES OF THIS HOSPITAL AND AVOID DR. NELLY DIMOVA.response / report this review -
28 March 2017
Best possible experience you could have in a hospital. Professional staff, friendly attitude, exemplary treatment
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23 February 2017
Невероятни професионалисти. Аз и моeто семейство сме напълно удовлетворени от работата на целия екип на болницата и особено от др.Георгиев. Много благодаря!
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23 December 2016
Modern apparatuses, highly qualified doctors, high quality health service.
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28 December 2015
Everything
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