About
Location :
Added by Jopie, at 31 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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22 Reviews
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03 May 2018
Sugar Bay is a very relaxing resort located right on the beach. The welcome upon arrival is very warm and sets the tone for the overall experience at Sugar bay. All the staff are friendly and the service is quite professional. The rooms are updated a bit but this hotel tries to keep the original design elements as part of the decor. Live entertainment at the restaurants is a nice touch. The beach offers serene places to unwind and a man made barrier allows you to swim without being knocked over by the waves while maintaining the sleep inducing sound of crashing waves.
The dinning experience is nice however during breakfast and lunch i would prefer not to compete with birds for my food. The food and drink choices are sufficient but don't expect this to compete with a Las Vegas buffet.
When it comes to relaxation on the beach this is where Sugar bay shines. The place offers a multitude of relaxation spots and even has a wonderful spa on the compound.
An overall happy experience.
Thank you Sugar Bay.response / report this review -
19 April 2018
My wife and I stayed here for our honeymoon. We arrived several hours early for check in and had to wait a long time before we were able to get a room. The hotel was quite apologetic though and comped us the early check in fee. This however was the only negative part of the trip as I must admit we had a wonderful time staying at this resort. The property is beautiful, it sits right on the beach and has 4 restaurants to choose from. The pool and other facilities are wonderful as well and special mention must be made of the spa which is where we got our complimentary couples massage that was truly one of the best we ever had. The food was wonderful and I think I put on at least 5 pounds during my short stay there. Make sure to check out the stake house, the oriental restaurant and of course Colin's bar for great meals. All in all a truly wonderful experience, I highly recommend it.
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06 April 2018
Fantastic atmosphere. Staff so friendly and helpful. Food amazing plenty of choice even for the fussiest child.
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11 March 2018
I have traveled a few places in the Caribbean. We always go all inclusive. Sugar bay has the most friendly staff we have found. The beach is a little small for what we are use to. Very clean outside. Inside our room is two white wicker chairs. The arm rest were grey with dirt. House keeping did a half assed job in the room. The food was great. The only issue that makes me not come back is the Low level alcohol they serve. I mean I would not serve it the town drunk. I have never been to a resort that didn't carry Capt. Morgan's spiced rum. In fact no spiced rum at all. If your a Bacardi drinker. They don't have it. The only whiskey is Jim beam. Terrible. Vodka is some off the wall brand that taste like kerosene. We had to rent a cab go to a store to buy liquor. The web sight claimed that had top shelf. They don't have middle shelf. $5000 for a week and we bought our own liquor. The beer was great. If your a beer drinker.
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23 February 2018
A fantastic hotel with the most amazing, friendly and helpful staff. Nothing is too much bother and they go out of their way to ask you about your day. The food is wonderful and they catered for my gluten intolerance superbly! Special thanks to Petol for looking after me. I highly recommend this hotel the beach is beautiful and the waiter in the beach is super polite and helpful.
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14 February 2018
Very beautiful resort. We are having awesome time . It's small but beautiful. The buffet cold be bigger
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12 February 2018
Amazing hotel in a fabulous location with some of the friendliest staff we have ever encountered .
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11 February 2018
Nice all inclusive hotel. Near to the city and everything you need is close by. Friendly staff, to make your vacation a relaxing one.
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23 November 2017
Very nice ressort. Very friendly staff. .view from ocian front room very beautiful. Rooms small and outdated. Food not that big choice but good.
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20 November 2017
Location 5 stars, service 5 stars,food and drinks 4.8 stars. Many tanks to Sonja the manager and Kerri, Tanisha who is a really nice and hrlpfull person. Highly recommended, we would come back to stay at this resort.
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17 November 2017
nice beach and rooms, food is ok, overall very pleasant stay
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25 September 2017
Excellent service, there are a number of restaurants including Collins which serves local food which is very tasty and plentiful.
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23 September 2017
Beautiful spot. Great staff, love the entire island mon.
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16 September 2017
Great place, good food. Desserts are weird. Smells of mould. All good.
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27 July 2017
The best hotel I have ever stayed in. The staff are exceptional and have thought of everything. You won't find a better stay in Barbados. Great food. Great entertainment and the best staff. Can't wait to go back.
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01 July 2017
Very happy with the room; the staff; the food; the drinks. The beach was not great. I would return and I would recommend
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20 June 2017
We then after the sewage issue got moved to 326 even though we specifically said it had to be on the ground floor. No bell boy to help with the case across to the other side of the hotel. Not ideal for me that has serious problems with spine and mobility that gets worse through the day (it was 8pm at this time) and guess what. THE WIFI DOESN'T Work. Couldn't write it. They moved us into a king-size bed room. When it's supposed to be a twin. So I slept on the couch for two days. Not exactly a relaxing stay.
When it comes to the food and drink I've got a list of comments to make. I have a nut allergy, specific to almonds. I made them aware of this at time of booking and again at reception upon checking into the hotel.
Not at ANY given point in the reef restaurant was I made aware of what I could or could not have. It was a mere guess and hope days.
The bar beside reef annoyed the both of us. We both got cocktails that they mixed wrong and spotted that they used amaretto into the cocktails so obviously it was not suitable for me. The supervisor said it'll be fine. No it won't! So I got another drink and went back. So they then brought over a drink (watermelon punch?) I took one drink and bang, started coughing like hell and throat closing up a bit. I knew instantly and ran (literally) back to the room to get my epi pen, made myself violently sick. Nice way to spend the afternoon isn't it?
Housekeeping - the floors in both rooms were always dirty, feet were black each and every day. Towels left on floor to be changed were hung up to be used when this is a clear indication that it needs to be changed. They took away twice in a week our beach towels. These have to be given to reception and on our final night while paying the bill they refused to give me beach towel cards so I could get two new ones for checking out to avoid being charged.
Reception - hit and miss here. We made reception aware each and every day we were in 106 (5 days) that the WiFi wasn't working. We were told a range of excuses from its the weather, trees blocking signals, waiting on engineer (4 days in a row told this) it's like they didn't know and just palmed off excuses.
Credit to the team however when I went to tell them about the sewage. I think all 3 of them were running about like mad. We had to leave for a dinner reservation outside the hotel and the problem was fixed but as you would be the same I went back and said I'm refusing to stay in that room. Hence when we got moved to 326.
Then they went and let themselves down again after that by saying bell boys are on their way to the room. Never did. Got to the reception to go to the new room and I was about sweating my brains out in pain waited to get new room keys then went to the new room.
Day after (last full day) they posted the remaining bill through the door and said it is best to pay the remainder between 6pm and 9.30pm. The bill was confusing as all hell, numbers posted everywhere didn't make any sense. We had a 70BDS charge left to pay for an excursion so I went to reception to pay it. It took 20 minutes. First one said I'm busy (this is also concierge) can you come back tomorrow, wait give me an hour. I said it's 35US Dollars here's 40 don't worry about the 5. She let out a massive sigh then walked to a computer and started typing away, went on the phone then said wait here. No other explanation. Then the wedding coordinator came and tried to write a cash receipt. Poor lady I think had a long day. Wrote the date, amount, currency all wrong and told me it was valid. Sure. I laughed it off with her but again it's really poor from the other staff member.
The beach - the beach is nice enough, however, it's dirty in places with cigarette butts hidden about in the sand. There was a lot of seaweed the last 3 days that they didn't move or clean up either. Again, poor ground maintenance.response / report this review -
28 March 2017
There is nothing negative to report on our
10day holiday. The location is perfect with rooms, staff and food all excellent.response / report this review -
27 February 2017
Good location on the beach with water sports available for free. Friendly staff members. 2 pools although one was not really used and very small. Lots of different restaurants on site all included in the all inclusive. And good cocktails with lots of Rum!
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25 February 2017
Great 4* hotel. Staff so friendly. Fab food and accommodation. Recently refurbished.
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13 February 2017
Great little beach bay with rock pools. Crystal clear water.
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07 February 2017
Clean friendly right on the beach excellent food. Don't bother going into Bridgetown you will be disappointed
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