About
Location :
Added by Jopie, at 01 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
14 Reviews
-
16 April 2018
Great ski resort with ski and snowboard rental, spa, and very nice restaurants. Even has a Scalini's. You can nearly walk out of the ski shop and right onto the slopes. English is spoken very well here.
response / report this review -
30 March 2018
We are here for 1 night / first of all we weren’t welcomed ,, and when i asked the concierge about how to go back to back if they know a good driver, he gave me an answer with an amount of two ways and i told gin about it , he replied me : you can go and find another one ! Is this a good way to talk with a costumer?
And when we went back to our room my sister wanted to order from room service , and she said if you can tell me what do you have in the menu because i cant find an english menu !! They replied ( give me your room number and i will show you the menu ) he was shouting!!
Well, end of all they need to improve their skills with the customers as its nice hotel !!response / report this review -
06 February 2018
great rooms and service
response / report this review -
31 January 2018
Excellent Service
Very Clean
With Very Delicious Food..response / report this review -
09 January 2018
Luxury 5star resort at the Shahdag! Beautiful rooms, exellent Italian restaurant. Surrounded by beautiful mountain around. Must visit place
response / report this review -
07 January 2018
Amazing experience with outclass facilities. We had a very comfortable stay and will definitely come here again. Highly rec🖒
response / report this review -
29 December 2017
Good rooms, crowded lobby and poor service. This has since been slightly improved.
Also milk choice is absolutely horrible for breakfast. Only normal milk is available which is horrible. I have never seen a "5 star hotel" before with no soy/almond/lactose free milk.
Also sausages and salami is chicken only which tastes REALLY bad. Needs pork salami.response / report this review -
26 December 2017
wonderful place..love it
response / report this review -
21 September 2017
The best hotel. Perfect skiing.
response / report this review -
04 March 2017
Amazing hotel
Good food and beverage by didier jacob
Good place for ski , but price little too much expensive
Thank youresponse / report this review -
11 February 2017
Absolutely phenomenal experience every time we stay at this hotel. The staff is fantastic and we are always treated well. The breakfast and buffet dinner are good. It is close to skiing. Will definitely stay here many more times.
response / report this review -
21 January 2017
I came for a long weekend ski ing, the guest rooms are lovely. There is a free standing bath tub (with shower attachment), separate shower cubicle with those rain shower heads or hand held shower and a cubicle inside the bathroom with toilet and bidet. Two wash basins as well mean that the bathroom size is generous and well equipped. In the bedroom there is a kettle, fridge and coffee pod machine with pods which make very good coffee. The bed is comfortable and the views of the slopes are amazing. If you get a room with a balcony then it is worth looking at the night sky because if the sky is clear the stars are just so bright. The weekend we came this year was very busy and they had breakfast in the lower level in the ballroom and although the food was good the curtains were closed and so we missed having a view of the mountains. The incessant closing of curtains to block out any sunlight is very common and quite frustrating when you enjoy a spot of warmth in the middle of winter. The check in procedure went smoothly and the housekeeping staff were very efficient and polite. A lovely relaxing weekend!
response / report this review -
08 January 2017
Positive atmosphere;
customer service needs improvement!!response / report this review -
08 January 2017
it has some good things but most of it is bad
Bad:
room electricity does not work, i put in a blowdryer what they given and it electrocuted me and blew up.
Bad service, crowded lobby
Good:
Connection speed is greatresponse / report this review
