Gavin installed our new phones today and he was very helpful, polite and explained how to use the phone in great detail and was happy to repeat and explain it over and over.
We are very happy with his service.
Thanks Andy good service mind for helpful
Thanks Aarya for following up and look after my case. I am very happy the way to handle and resolved my case efficiently Thanks a lots for reply back and your kindness customer service
If any issues in future for sure you will
Be my first point of contact
What can I say - Easy, professional installation and service. The technician went above and beyond to explain the phone system in detail.
Great company!
I am still contracted to this disgraceful company. However I no longer use there services… an indication of how bad they really are. One year on from my original post and nothing has changed. If you ever consider using Trikon or Anaxus, ensure you get all their promises in writing, as once they have got your money, they will be gone. Worst business decision of 2020. Very disappointing. I should have had all the promises that were verbally made, in writing. If I could get out of the contract I would. I have liaised with 'customer service' many times but in the end i gave up. The reality is that i ended up with an inferior system and plan than the one I already had. I was told that i would save approx $100 per month. As per the many times I have sent this information to you explaining that I am now paying the same as previously, but have one phone less. One hits a point at where its no longer worth the fight, and just have to put up with what we have ended up with.
Rhythm has been so very helpful with the setup & support of the new phone system. Can't rate him highly enough. Mayer was excellent with the installation.
Edit: 06/09/2021
The after sales service is poor, very poor.
Edit: 31/03/2022
Had an issue with phones & poor internet, Chris managed to fix this within 48 hours. Happy for the success of this rectification.
Added: we requested the facility to send & receive faxes 31/05/2021, took a few months but we were finally able to receive; to date, they cannot provide facility to send unless we pay extra. We were quite clear in our requirements in the beginning.