Name: Techniice Austraila
Address: 13 Tooyal St, Frankston VIC 3199, Australia, AU
Telephone: +61 1800 655 540

Techniice Austraila is a point of interest, located at 13 Tooyal St, Frankston VIC 3199, Australia. They can be contacted via phone at +61 1800 655 540, visit their website www.techniice.com for more detailed information.

Location :

13 Tooyal St, Frankston VIC 3199

Contacts :

Added by Jopie, at 06 January 2020

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Anonymous

24 September 2022

I find the ice packs very good at keeping items cold, however later in the day when they start to thaw out, the packs leak a gooey residue all over everything. They were great at first but wont be using them again. Great concept but messy and sticky.
Also Kaspersky blocks me from accessing the web site. Trojan virus apparently >>>>>
Anonymous

19 October 2021

Techniice have got so many good quality ice coolers specially their signature range. I have bought the Techniice Signature brand Ice cooler and it works really well for my short ad long trips. The staff is quite friendly and I love their products. I have ordered their ice packs as well and they are long lasting and works really well for heating and cooling. I have used these ice packs for medical healing and carrying food.
Anonymous

07 April 2021

These guys flat out lie. They said my order was ready and had called and confirmed. No call or message logged on my phone. Then they said my order was delayed because I had told them I wished to purchase more products, absolute rubbish. A once great company now a disorganised rabble.
Anonymous

19 March 2021

Ordered esky and dry ice packs. Noticed on confirmation ice packs were missing. Rang customer support with 5 minutes of order and told not to worry the despatch team could see the order and I would get ice bricks. Esky came super fast, in 2 days, but as I suspected Ice packs were missing.Rang customer support Tuesday and they apologised and said they would dispatch that night in overnite bag. Wednesday no delivery.Asked for the con note, no response. Followed up thursday with customer support, again apology ( it was not sent tuesday as promised), they would send out thursday. There is a con note in the system so should get today ( friday) or Monday. What appears to be a great product let down by false promises from customer support and poor dispatch quality control. Hopefully the product itself will live up to its good name.
Mistakes do happen so overall would still recommend as customer support replies were pretty quick and good result in the end
Anonymous

25 February 2021

I purchased the 25L Hybrid esky online direct from Techniice and upon receiving it, I was disappointed. It appeared used and the bung was missing. I called them up and they arranged for a new one to be delivered and had also arranged pick-up of the original one. A few days later the new one arrived, this time the colour was wrong. Call again and was told they had no more in stock in the colour I ordered, but they rang around and managed to find one, again arranged delivery of new one and arranged pick-up of 2nd esky. A few days later the 3rd esky arrived, unused and correct colour. That night before going to bed at about 10pm, hubby put a solid block of ice in the esky made from a 4L container to see how long the ice would last. He got up in the morning around 5am and checked the ice, esky was closed and unopened for those 7hrs, the ice had completely melted. I could have purchased 3 everday eskies for the price of this one, with a better result. I have 2 larger sized Techniice signature eskies and they are amazing.
⭐ for the 25L Hybrid esky. However, ⭐⭐⭐⭐⭐ for their customer service, it was the best I have ever received.
Overall ⭐⭐⭐
Anonymous

10 February 2021

I was most impressed with Customer Service post sale via Zen Desk back end.I used PayPal and chose standard free shipping.
On enquiry as when I should expect my delivery, I was informed delivery had occurred.
Long story short support made very quick hassle free amendments to rectify the mix up.
KUDOS Techniice!!!
Anonymous

13 January 2021

Bought the Dry Ice packs from ebay, super fast delivery. Haven't used them as yet, but I am so glad that I could buy an Australian product. How clever, much better than wet ice that melts within hours.
Anonymous

10 January 2021

I am really hoping the ice box is good (hence the current 2 stars subject to change). Customer service was basically non existent.still waiting.
The whole payment part of the website was an absolute mess. I tried to use PayPal to purchase the one esky too many times to count over a few day as we wanted the ice box in time for our trip and customer service said they'd help and get it sorted but that was in November and still haven't heard anything at all since. In the end I just used my card to pay for it and the ice box didn't arrive in time for the trip anyway. But here is the warning DO NOT USE YOUR CARD TO MAKE ONLINE PAYMENT TO TECHNIICE. The reason for all the trouble with the payment on the techniice website is they were hacked and my card details were stolen, used for fraud and hundreds of dollars stolen by whoever hacked them. But I had to find out all this through my bank. I imagine techniice would know by now they were hacked but they certainly weren't telling their customers that there was a security risk.
Anonymous

13 January 2020

Purchased the 60ltr Signature for camping and could not be happier. Stainless fittings (three) and sturdy construction, fantastic strong handles. This is upgrading a smaller techniiice that now lives in the boat that still is awesome even if a bit battered about from years of use.