Smart Rentals Townsville - Rental and Property Management

Location :

86 Ogden Street Ground Floor, Metro Quays, Townsville QLD 4810
Added by Jopie, at 10 September 2021

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• Carmel Wyndham

  17 July 2022

  Professional؜ and friendly
  Smart Rentals Townsville are great to deal with. The application process was very easy, communication in relation to the viewing was great and the outcome of my application was very prompt. I had a maintenance request that was actioned straight away and dealt with promptly. I am very happy with their service and communication.

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• Ultimate Agency

  05 July 2022

  This is a very clever Property Management office. I have had a lot of experience with Property Managers and the way this team THINKS certainly makes them worthy of the name Smart Rentals

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• Dylan Pappalardo

  15 April 2022

  We moved into a house expecting for maintenance to be completed ASAP as per the report. We moved into a Queensland er February and lodged maintenance that the aircons in both bedrooms and living area did not work properly. We also noticed that the fan in our bedroom did not work which made it hard to get through Townsville summer with no fan or properly working air-conditioning. We reached out to Smart Rentals and took them months to get someone to look at it and then did nothing about a quote. Smart rentals kept blaming the landlords inaction even though we followed up constantly and they did nothing about it. We did the entire 12 months without !
  
  Also, we mentioned 6 months into our tenancy that we would like a front door lock as we only had a deadbolt and never used the front door as entrance as you physically couldn't unless the house was left open. We stressed the importance of safety and our concern given the high rate of crime and they didn't do anything at all about it and blamed the landlord. We stressed our fear and even confirmed with our insurance that they would not pay out as the house was not reasonably secure. We passed this into Smart rentals and again did nothing about it over the 6 month window.
  
  I would never recommend renting through Smart Rentals to anyone. If you are a landlord, go wild as they never seemed to pass on or push back to landlords with maintenance.

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• Sam Hall

  17 September 2021

  Brilliant management company. Have been great to deal with from day one.

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• Luke Matthews

  17 September 2021

  Great realestate to deal with. Great staff and management

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