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Added by Jopie, at 07 December 2021
Opening Hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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5 Reviews
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05 August 2022
I have been happy with safety steel in the past since they have changed ownership the job we had done is unsatisfactory a carport for our caravan a Mac truck could be parked under the wrong height was pickedup by the erector it should have been returned and corrected not sheltering our caravan fom the elements and now they send out a further invoice for $500 wat a joke
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20 April 2022
I had previously bought two large sheds over $60k and was happy. Put a deposit down on two smaller ,long time waiting for permit plans . Kept enquiring at Traralgon . Much later a new price increase but told they would honour all quotes 21 days old or less which I fell into.
They lied and revoked this and are now requesting these orders included in new price rise. Dirty tactics and consumer affairs will hear about it.
Have receipts and conformation to their tactics with no honour/shamefulresponse / report this review -
06 April 2022
If I could give no stars, I would. Our experience today has left us nothing short of shocked. I mean flabbergasted! We went to request a quote for our project and were asked to provide our Covid Passport at reception. My partner didn't have his on him and I showed mine. We asked if someone could see us outside and were told that would be fine, so we went and waited at the display sheds. After a nearly 10 minute wait a short, stocky, unshaven and overly agitated salesman stormed towards us with his chest puffed and his arm outreached with his business card in his hand. He was barking at us that he won't deal with us, and he would only do business with us on the phone. His demeanor was outrageous and extremely confrontational and left us in complete shock. My partner took his business card. I asked in a polite manner if he could speak with me (as I had shown my 'Passport' and had all the details for what we require). He denied me service and treated me with complete contempt and in a misogynistic manner. Without my partner or I making any further comment he went on an unwarranted rant about how he sells 10 sheds a week and doesn't need our business. We congratulated him on his success, my partner handed him back his business card, and went on our way leaving him with a few well deserved choice words to farewell him. The words I would use to describe him are not suitable for a google review. Completely unnecessary, unprofessional, ignorant, belligerent and abhorrent behavior. It's taken me the best part of the afternoon to try make sense of the scene that unraveled today; but I still can't. Just, WOW!
You deserve this review, you earnt it more than any of your 10 sales a week :)response / report this review -
18 March 2022
I visited this company two weeks ago. The receptionist was polite and asked us to wait on the salesman. He strutted from his office as if ready for a fight and it never improved. We requested quotes on 2 large sheds for farms. Some 100k of structures. Almost a week after the “early next week” we still don’t have quotes. I’ve seen reviews here mentioning rudeness. If the salesman can’t be polite or at least contain his arrogance then what hope for customer service? They have a ten month waiting list! Maybe arrogant is how you sell things. Who knew?
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14 December 2021
My new carport was less than 2 months old when the wind blew in the roller door and smashed the front of my car parked inside. Contacted the company and reported it. They have totally ignored my requests to come and look at it or fix it or warranty their product. It is 2 months now since my last contact and they are ignoring me altogether so I will explore my options with Consumer Affairs
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