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Added by Jopie, at 21 November 2016
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12 Reviews
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15 December 2017
Friendly staff and good sized rooms.
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14 December 2017
We stayed here for a few nights in December. While the room was neat and clean, the bathroom looked very dated, and the water coming out of the shower was not a uniform flow, but an inconsistent one. The balcony was also aging, with paint flaking off. The free passes to the pool across the road was a great addition.
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15 September 2017
We have always stayed here, next time we will be booking somewhere else. The Manager tried to charge us $100 more than what we booked the rates at. She was rude and obnoxious. She refused to allow me to speak to someone above her and refused to provide me with the means to put in a complaint. She tried to refuse our booking when I said I wouldn't pay more than the rate we had booked it at and I had to have our booking agent speak to her. She tried to have police attend however they advised her it wasn't a police matter. Clearly she needs some further customer service training. While I was explaining the situation to our booking agent she was putting me down to other customers. Terrible customer service. Be careful they don't try to charge you more on arrival too.
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10 July 2017
I have a sister with Down's Syndrome and while her room was being refurbished I had her stay at the Quality Hotel in a 1 bedroom apartment for the week.
The room was bright and airy. Very clean. The kitchenette had a full size fridge, sink, toasterand kettle. The mini bar was very limited but this was not a bad thing in our case.
The main stand out feature for me was the service. Nothing was too much trouble. I pre-ordered all of my sister's dinners and 2 lunches. I got a call on day 3 because the staff member was worried I may have forgotten to order lunch for her.
The building is secure as you need a key to get up to the floors.
The hotel is attached to the Tradies club which offers buffet breakfast as well as lunch and dinner.
The room service meals were very nice and very generous. Only criticism is the lack of a dessert menu. Also, the only in room breakfast option is the cereal pack in the mini bar with cereal, milk, fruit, juice and a Carmen's muesli bar bite.
The views aren't great but there is a small bal cony.
Walking distance to Westfield Woden, movies, ice skating, swimming, several clubs and nice cafes.
There is off street and underground parking.
I would recommend it.response / report this review -
22 June 2017
Quite, really nice staff and hotel services. Staff went out of their way to meet my individual needs. Warm, comfortable clean and homely environment. Quality Hotel is the name that describes it best!
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07 May 2017
Stayed one night. Room was clean and comfortable. Breakfast was available in the morning. Staff were helpful
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03 May 2017
After a long drive, we were so happy that we stayed at Quality hotel Woden. It was not a luxurious 5 star hotel but it was a comfortable room to stay in for a family of 4. The room was peaceful, the beds were comfortable and free Wi-Fi was provided. Breakfast was available between 7-30 and 9:30 at the Tradies club that is attached to the hotel. Breakfast vouchers can be obtained at the reception at a slightly discounted price. Plenty of parking spaces outside and in the basement.
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19 April 2017
Reasonably cheap if u book ahead, hotel is clean so are rooms, staff are pleasant to deal with and theirs a restaurant attached which serves good food. I'll stay here again
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15 April 2017
Great room, good parking and free wifi
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23 March 2017
Bathrooms were extremely outdated, floor was constantly sticky, entire room smelt musky. Needs some serious maintenance. Not a pleasant stay
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12 January 2017
Sizeable rooms close to shopping mall and bus transportation. Needs more parking spaces.
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28 November 2016
I was here for work so the location is great. Verry close to the office.
The hotel has a bar/resteraunt attached so there is no need to venture outside the hotel for dinner or breakfast. Breakfast vouchers are provided when staying in the hotel.
The rooms are okay. They are old looking but readoably nice and kept verry clean by hotel staff.response / report this review
