Thank you David, like I said to your father yesterday it is near impossible to get personal service anymore, He also trusted me enough to leave poolcleaner before I had even paid for it. (even rarer again) Early days yet but it is working correctly unlike all the other junk I bought previously. I will be in touch again in the coming days/weeks for your genuine professional advice.
Fantastic company to deal with. Really quick response times and great service. Delivery to my door. Thanks so much.
Have had my Dolphin for nearly five years (Have had many and varied issues) and am disappointed I have only discovered Jarrad a few weeks ago! I booked a service, he serviced/fixed it at his workshop on the spot, had all the many parts required, addressed all other side issues I had with it like tangling cord etc. and tested it. More than reasonably priced, exceptional service, 100% product knowledge and a great bloke. I'm now happy with my Dolphin because I know next time something happens I've got Jarrad to look after it.
I was searching for a pool cleaner and Dolphin was a front runner! I called Pooltronics a number of times to identify the best product for the pool we have. Every time I called and spoke to Jarrod, he was super helpful and answered all my questions, never knowing if I would eventually purchase from them. I was grateful for the information and was able to go away to research the product and price! Pooltronics were not only wonderful before purchase (most competitive on price) , but also delivery timing was super quick and an in home demonstration with machine (which you can organise prior to purchase too) I highly recommend Pooltronics!
Wish that I had known Pooltronics 4 years ago when I first bought my Dolphin M500 from Maytronics which hooked me up with the nearest pool shop where I live. It was quite a nightmare and no transparency dealing with that pool shop and having to lug the machine to and fro home/shop for repairs. Jarrad from Pooltronics, on the other hand provides hassle-free pick up and drop off for any issues with complete transparency when it comes to repairing my old M500. So I decided to purchase my second dolphin directly from Pooltronics for its good pricing and a complete peace of mind for the next 4 years. You can definitely count on Jarrad and Dave for their utmost customer care and dolphin services!