My family and I (my 64yo mum, my younger 26 yo sister with severe mental health Illness and myself 30yo with PTSD and chronic pain) have been coming to Pakenham family health for nearly 6 years now. We don’t go anywhere else because it really is a family clinic. All the doctors are great in their own way and work with each problem in their own unique way depending on the problem, so I feel comfortable seeing different ones for different problems because they each have their specialities. I love Dr Visnu, Dr Shire, Dr Vera Nikolic and Dr shagufta personally because they know me best and never judge or assume. They all listen, and understand my needs. Admin always fit me in if it’s urgent and I can see whichever dr is available and they seem like they know my file before I sit down to discuss. It’s comforting coming to this clinic. Wait times are expected as they will do a long appt for emergencies and I understand they come first. All round a great local service I can always rely on and never feel judged. Highly recommend.
Love this clinic dr shire takes the time to really understand the problem and discusses what course of action should be taken. The other doctors there are also very lovely! Highly recommend
I love their DRs and nurses, but I cannot afford spending over an hour in the waiting room! Every single time. Calling in advance to check if they are running late/ on time makes no difference. This is simply frustrating. And a lousy apologie kind of 'Sorry, but it's same unpleasant for me to have you waiting here as it is for you', seriously? I am going to have to explore other options.
why you closed on sundayi need a good doctor service:(
How is it possible to have to wait over an hour, when your appoints is at 10am. How can you possible fall that behind in an hour? Maybe schedule the appointments further apart!
The waiting room is nice, which is a blessing since the average wait time past your booked appointment is going to be about an hour - and even then you may not even see the doctor you requested. The staff are lovely, with Dr. Cheryl Marshall being the obvious exception. I find her cold, hostile, and in need of constant correction as she will ask questions but not listen fully to your answers. Drs Kapadia and Nikolic are my preferred doctors. Convenient location and a bulk-billing practice with additional surcharges on weekends.
Great female GP, listened to my concerns, was friendly and well informed. Have been looking for a good female doctor for a while, so I’m happy to have finally found one. The facilities in the medical centre are also really nice, nicer than most in Pakenham. Bulk billing is a nice bonus – didn’t have to pay a cent out of my own pocket! Highly recommended.