I have only used online and delivery side of this business. Parts are always as described and delivery is quite quick. They usually throw a little gift in such as a free air freshener which is a nice gesture. Their customer support is easy to deal with if you having trouble finding a product.
Awesome staff who go out of their way everytime! Even when I'm driving past and think ." Oh I need ****"*". Do order in car,turn around, go to counter,order still not arrived- takes hours -bur we got you- done"
Awesome trade pricing too.well done
Being in New Zealand and owning an Australian made vehicle I often find myself sourcing parts from down-under. After dealing with many Australian based car parts companies, Online Auto Parts is the stand-out winner. 1 business day from point of ordering to arrival on my door step via DHL Express, that's faster than most of the click-and-collect outfits locally here! Well done team, you have won yourselves a recurring customer.
This mob is fantastic. Searched for Shocks for my 4x4 for a long while and could never get the lengths correct. These guys list the majority of their shocks with compressed and extended lengths, which are bang on correct. Top stuff!! They are great shocks too. "Commando"
Great prices. some of the cheaper brand items are not great quality but considering the price its still a good deal. Many well known brand items are less the half price of other parts retailers.
Have had an issue with one item in the past that needed to be exchanged and staff were more then helpful.
I buy parts from here regularly and will continue to do so