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Added by Jopie, at 17 February 2020
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5 Reviews
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10 November 2020
We have used this product as both decking and top surround of a pond to lean on. NOT HAPPY JAN! Don't dare walk on it or lean on it without shoes or sleeves. You will burn. It is disgustingly hot to touch. Buckled and warped too. Big waste of money. We're about to replace it real timber.
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11 September 2020
Installed mod wood 4 1/2 years ago it has faded badly looks pink now,
the fixings are not great allowing some boards to lift.
Needing to be fixed down regularly, but it hasn’t split as I’ve read in other reviews.
Would definitely not use it again. Haven’t bothered to contact them as all the reviews show that they do not care.
They do not deserve the business they need to stop making promises they wont keep .
Might as well have gone for the cheaper versions.response / report this review -
25 August 2020
Great to deal with. Very professional.
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03 July 2020
Modwood disaster.
In 2015 we built a new architecturally designed studio, we were sold on using Modwood for our decking due to it's durability and low maintenance. That couldn't have been further from the truth - It has been an expensive disaster, after 4 years the decking started swelling and splitting and any areas exposed to the weather started turning green. We contacted Modwood with our concerns and they have just basically fobbed us off. I have persisted and over the past 3 months sent over 50 photos and emails. They eventually have offered me a small discount if I purchase enough new Modwood from them to replace our decking. Sadly my story reflects the same as all the other reviews here, it seems Modwood take no responsibility for their defective product and the damages, costs and inconvenience that result. I have lodged a complaint with the ACCC but perhaps a class action is in order.response / report this review -
24 February 2020
I am a wheelchair user and the Occupational Therapist OT recommended Modwood. A government agency part funded cheap pine ramp but the OT convinced us to pay more and go with the Modwood as it would hold out better to the daily traffic and is easier to maintain.
We self funded most of the ramps at our previous properties and have always used a hard timber. Slight upkeep but nothing compared to the Modwood. I did some research and agreed with the OT as it was used in commercial environments and appeared to uphold to its statements. I have contacted Modwood and they have just given me a blanket statement which really means nothing..Keep away from thisresponse / report this review
