Milky Lane Parramatta

Location :

20/22 Macquarie St, Parramatta NSW 2150
Added by Jopie, at 13 September 2020

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• Daniel Zacheus

  01 March 2021

  Last night we had the best time at Milky Lane that I think we’ve ever had. The food was spectacular. Our server Jessica delivered the best customer service, was adorable and full of personality plus. She was attentive, helpful and knowledgeable. Jessica also made it a awesome and fun experience. We will definitely be back soon!highly recommend 10 STARS 🌟

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• Sammy Pragash

  26 February 2021

  This place is amazing. I've been here so many times and have received amazing service each and every time. The manager at the front is so accommodating.
  
  Kajol, an employee here as well has, on an occasion has been an absolute pleasure. She accommodated our requests and even celebrated special occasions with our group. The team here is amazing and a must visit if you like hip hop and a great burger as well as amazing must. Definitely a recommended visit!
  
  Thank you.

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• Ena Dungo

  15 December 2020

  The staff were super friendly! Had my 21st there and it was such a vibe! Would recommend for birthdays and events!!
  They had great ambience! The food was awesome! And their drinks looked so creative and definitely matched it’s flavours!!
  Could not recommend them enough!!

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• Kinzy Lozak

  15 October 2020

  I was there last week, the food was amazing. Top class service, The staff there were so friendly and helpful. I really appreciate how they made our day. Planning to book a table for party this weekend.

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• Cmaeornthered

  20 September 2020

  Very disappointing experience at Milky Lane Parramatta today.
  
  I've been to other Milky Lane franchises in Bondi and Crows Nest and neither were even close to being as poor as this one.
  
  From the start there were problems. Our food and drinks took over half an hour (close to 45 minutes) to be brought to us. We weren't even served table water until more than 30 minutes sitting in the restaurant.
  
  We requested that our table be wiped down as it was a little dirty and the manager gave one quick spray and swipe with a cloth, not even wiping half the table, then just walked away.
  
  The food, once we finally received it, was bad. And that's being nice. The six burgers we received were invariably burnt. Not one of us were completely satisfied with our meals.
  
  Do not buy the Kevin Bacon burger. I made that mistake and never will again. Not only is the burger a disgusting stack of meat patties and bacon with no salad to lighten the greasy load, but every last patty was burnt and the bacon tasted like a burnt vegan replacement bacon. The sauce tasted like glue. I am literally not embellishing this. The sauce. Tasted. Like glue.
  
  When I ordered a second drink (a simple glass of coke) it was apparently forgotten about, as I had to ask for it again 15 minutes later and the waitress had to confirm I still hadn't received it another 5 minutes after that. Speaking of which, I didn't get her name but that one waitress (the one who wasn't wearing glasses) was great and seemed to be the only person actually doing her job there today.
  
  Ultimately we got a refund for all of our burgers which I appreciated, but the fact that we received such abysmal service was a real shame and a black mark on Milky Lane's reputation for me. If you're charging premium prices you NEED to supply premium service. Our group didn't feel very premium for what would have otherwise been a $200 bill (before the burgers were refunded).

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