Had the rudest experience this morning with the Receptionist. Never been to the clinic before and called up to enquire regarding booking an appointment. The lady completely dismissed any of my concerns I was having and was not helpful in the slightest. Melbourne Skin Clinic, you need to take a hard look at your customer service, very upset by the way I was treated over the phone. Recommend not even trying to go here.
Very efficient, experienced and professional, medical treatment by Dr Johannes Kern, a personable dermatologist. Dr Kern performed two excisions of skin cancers on my back with precision and minimal pain and was able to inject the local injections effortlessly. (A far superior experience to the treatment I had previously undergone at a supposedly specialised skin clinic which bulk billed in a regional town.)
I can highly recommend this Skin Clinic and Dr Kern, confident that the doctor is a competent, medical practitioner and dermatologist who outlined to me the choices of procedure and his recommendation clearly and precisely. Dr Kern took the time to answer my questions about future concerns and other skin issues I have in detail and with a pleasant manner.
I also found the medical receptionists very receptive and willing to accomodate my needs. Finally, I very much appreciated being informed within 48 hours by Dr Kern, himself, of the pathology results.