About
Location :
Added by Jopie, at 10 January 2017
Opening Hours
- Monday 5:00 AM – 11:00 PM
- Tuesday 5:00 AM – 11:00 PM
- Wednesday 5:00 AM – 11:00 PM
- Thursday 5:00 AM – 11:00 PM
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday 5:00 AM – 11:00 PM
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14 Reviews
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23 November 2017
Waited a good 5 mins to order (poor trainee left on his own at register with little help from experienced staff even when requested) and then 15 mins to receive a basic order. Drive thru orders being served before those in store still waiting, despite ordering afterwards. Focus on drive thru stats only =very poor customer service! Sunday afternoon when loads of people are passing through coming home from Wilson's Prom is not a great time to train a very green staff member!
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22 November 2017
Manager who is there on Mondays/Tuesdays is awesomehe is destined for much bigger and better things than Maccas. Although hope he doesn't leave anytime soon!
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22 November 2017
Useless second time in a row they have given me the wrong meal. Not a first time!! U pay for a meal and expect to get what u pay for- focus for 30 sec if that to make a burger
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04 November 2017
If I could give a ‘0’ I would. This McDonald’s is the worst McDonald’s I’ve ever been to. The last few times I’ve been there they’ve gotten my order wrong. I customise my burger on the screens and I make it so there’s no meat (as I’m vegetarian) and with extra salads. It’s not hard for the cooks (Not that they should be called that) to make this burger as they have a receipt attached to the burger box. Last night I was at this McDonald’s for 1 hour. I had just finished work, it was 9:30, and I was tired and wanted something quick. I thought that maybe this time it would be different, but how silly of me to think such a thing. It wasn’t even busy, an average buisiness. I waited 20 minutes for the food. I obviously checked the burger to make sure it was right and no, it had meat and everything other than what the receipt said. I handed it back. They took 30 minutes to make it (which I didn’t know was made until I had to go up to the counter and ask where my burger is, to find they left it sitting on the bench and cold). I checked it, had not what I asked for in it, I gave it back. This time it only took about 10 minutes, it was wrong again. But I ate it because I was done having to wait on them. It’s not hard to make a burger. If I pay you money I expect you give me the service you advertise to give. If you can’t even get a burger made that doesn’t look like an elephant sat on it, than how are you going to handle more demanding jobs in the future. The customer service is ok. I only know two people that work in the customer service that are friendly and give a smile. Every other customer server I’ve experienced are very rude and effortless. This all comes down to the managers, not even the managers are good at training the teenagers that work here, and here I thought ‘McDonald’s training’ was supposed to be the best.
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18 October 2017
Kitchen staff are amazing and deserve promotions/raises. Especially Geordie Bryant, Sarin Barnard and James Cantwell. They always work hard and efficiently and if I had it my way I'd have them cook my every meal! xoxoxo
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04 October 2017
Every time I come here I am reminded why it's the worst maccas I've ever been to. There is always something, usually cold food and a long wait. Often no pickles or wrong order. The soft serve/thickshake machine is always "out of order". The only positive about this place is the staff are occasionally polite and friendly. Do not recommend.
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04 October 2017
Worst McDonald's I have ever been too. Consistently very bad. Always waiting for ages even in drive through. There is never any Sundays or shakes available and they never EVER put pickles on burgers and if you ask for extra you get only one! Chips are cold most of the time. Absolutely terrible McDonald's.
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02 October 2017
2 small. Chips weren't hot. Big Mac tasted plane. Staff fantastic.
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19 September 2017
Maccas in a small country town. Always busy, good drive through and fast service by the local young ones. Well run and always busy.
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23 April 2017
We had a lovely young lady at the drive through who took our order perfectly and was one of the nicest McDonalds employees I've ever encountered!
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18 April 2017
I've certainly been to better Maccas. Top points for cleanliness. Poor score for service, intolerance and racism towards the Indian family that was being served before me.
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08 April 2017
Every time I go through the drive through its always "there will be a 2,5 or 7 minute wait on that".After waiting the allocated time and then some I go in and find my order still coming. And they are surprised I want my money back, no apologies. I think if more people did that or just sat at the food window till you got what you paid for, they may actually think we should give better service.
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18 March 2017
Great places to sit even for disabled, there are lots of comfortable seats. You can order your meal on a machine and just hand your docket in for extra fast service. Staff are very friendly.
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17 January 2017
Would give zero if possible! Online says 24hr 7 days a week! Walked down at 11:45pm tonight to find the place closed It's 2017 im pretty sure even out here in the wastelands of Victoria someone is smart enough with technology to make sure your online business profile is correct!
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