I had arm liposuction in November I cannot thank the team enough. From the nurse Caroline to Dennis the surgeon Dr. They are very professional and also have the most fantastic after care you can ask for. I cannot recommend the team highly enough. My arms are on the before and after examples and 9months on I haven't regretted my decision.
Highly recommended
Amazing experience and already love my results. Such friendly staff to deal with. Thank you!
Its fatih here got a liposuction done here and l’m very happy with the results.. Excellent surgeon and very helpful staff and nurses.. would definitely recommend liposuction Australia A+++
Excellent Surgeon (Josef) and staff! Achieved outstanding results, along with great care and advise! A special thank you to Donna, assistant to Josef :-) Donna , your support and advise was fantastic and much appreciated. Highly recommend! Great team :-)
In November 2012 I attended the clinic for liposuction of the upper and lower tummy. All consultations were with nursing staff, the only opportunity I had to discuss the procedure with the doctor was on the actual day of the procedure, where most of my concerns were dismissed.
Prior to the procedure a price was agreed for the treatment, however on the day of the procedure I was put under a high level of stress when it was suggested that I may need to pay extra. This stress was further heightened by the unfriendly approach of the nursing staff on the day of the procedure.
Since the procedure I have had concerns about the success of the treatment. Recently I decided to seek a second opinion and found that very little fat had been removed from the upper tummy.
My friend had a treatment of Dysport and swelled up like the elephant man. They said it was a bad batch - probably was. The kicker was that they charged her for it in full then did no follow up as to her well being- caveat emptor!
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I was also booked for Dysport a few days later, but called them up to cancel as i don't want the elephant look. They said to come in anyways and they would use Botox but charge me for Dysport. After the treatment they then refused to charge at the Dysport rate and charged me at the Botox rate ($6 per unit versus $15) - so it went from a $120 treatment to $300
It wasn't just me that had the treatment but my friend too turned out to be far more expensive than we figured.
Treatment was fine. However - please find someone else to do this treatment that value customers and not play them for suckers.
To the management - this was a bad experience. The BS about charging at the lower rate then not, was handled badly - shame on you. We won't be back. You might have had a lifetime from us (and our friends) coming for treatments if you hadn't been greedy.
Work out what your customer total lifetime value is and then design your customer service around that.