Staff were very helpful. Fixed my lawnmower and installed electric start. It's better than new.
I visited this store recently with the small aim of finding a lawnmower to mow my small backyard. I was not too fussy and did not expect much.
However the service I got from Ben Smith (aged 17) was absolutely phenomenal. He even mowed my lawn for me and made me dinner.
give him a raise!!!
Really great customer service at this shop. The staff are very knowledgeable and helpful. I purchased a lawn mower here and Ryan was able to set it up, ready to go on pickup.
He set up the warranty and I couldn't have asked for better customer service. Thank you !
I came to this shop to get some experienced advise on my late brothers chainsaw. Ryobi head office sent me here to help.
I gave this chainsaw to them to look at and advise what to do as I wanted to have it working in my brothers memory.
They phoned me on the 23/1/23 to advise that it wasn’t worth fixing.
I then received a phone call and voicemail on the 30/1/23 stating that they were going to throw “MY BROTHERS CHAINSAW IN THE BIN” it wasn’t even a week that it had been there after notification.
I was appalled and went and collected it straight away. There was nothing they could say or do the damage was done speaking like that to a customer. I have the voice mail as proof.
I was left so upset
Good customer service
Good products
I bought a great bull 130 chipper and its a beauty