Traveling from perth just after they'd been on lockdown. Rather than making space for at least an attempt at social distancing they close off a section of the bus and cram everyone together, then try to freeze us all as well. Not real good
S**ts on Greyhound. Excellent service, happy feet on the tv. Top notch staff.
Communication was wonderful during the recent floods. No one can control the weather however Integrity Coach Lines kept me up to date via text message so I knew what was happening and as soon as the roads opened gave me a new time of departure. Fantastic service in difficult conditions.
I took this coach 2 times and the first time wasn't that bad, besides the extremely loud bus and the horrible smell from the toilet and awful timing i still managed to get to my location and back. The second time was absolutely horrible, They left me stranded over 100kms from my destination that I paid for. I was forced to call someone to pick me up at 1 in the morning just because they didn't want to drive through a fire, even though my destination was nowhere near the fire and there was a safe passage there. Worst trip ever, Id recommend Trans WA coach lines if your looking to travel WA the tickets are far cheaper than integrity
Edit: I forgot to mention when I asked for my money back they wouldn't give it back even though they didn't get me to my destination and left me stranded but they also said I should have thanked them.
Sharon in the office is very helpful! Great customer service! Good clean coaches and friendly drivers, enjoyable trip.