Very bad customer service skills shouldn't be in business, would not use. Found another polite, helpful and cheaper Hyundai wreckers in forestdale.
I wouldn't recommend coming here, I'd recommend SSS auto parts. My experience here was memorable in the worst way, expensive parts (1 incorrect to the model), slightly damaged stock, & the customer service was very low.
Very rude to deal with. Got a quote and then told by another staff member that it was wrong but if i gave HIM cash could do it. Also wasnt willing to get off his butt to check of the stock was even therego elsewhere i got what i wanted for less than half what they wanted glad the guy was a dick.
Called to ask for some parts and received some of the most apauling service I have had.
Everything was too much of an effort and the guy was not willing to help. This is not the first time either.
If you can find somewhere else to go do it. Save being made uncomfortable and like you are an inconvenience
My Hyundai Accent broke down and the guys at Hyundai Heaven helped me by supplying and fitting the second hand part, they even helped me by organising a tow truck . Very happy with the service I received. Thanks guys
Again I find myself thanking Hyundai Heaven for their excellence service. As an owner of a small business, we really value the fantastic customer service and professional advice we have received. Thank you so much for the care you hve shown. I will certainly happily recommend you to anyone.
Toni
Joondalup Stone
I have just booked in my car for a replacement engine. After reading the reviews I was a bit worried BUT I found Parvis was so friendly, offered me some great advice and answered my many phone calls with complete professionalism. Thank you so much, I look forward to leaving my car with you and getting an extended life on my car.
Great customer service, very quick.
Extremely rude on the phone not willing to help wouldn't use hung up on
Was expecting the worst when I read the reviews, but I kinda had no choice. Kinda appreciated the no-nonsense discussion via the phone, was happy with the price quoted. Popped down, got the part, and found them kinda decent, just had to see past that outer layer. Oldmate who helped carry the part out with me was a top bloke.
Overall, I'd say that if you know what you want, and know what is or isn't a good price and won't try to haggle, then you should have a reasonable experience. Or maybe I got them on a good day.
fuckingggggggggggg hellllllllllllllll cuastomer service..
Their customer service is the worst I've ever experienced. Unfortunately I live 1km away and drive an old Accent, so I often use them for spare parts. If you're close and they have the right price for what you need, it's a necessary evil, but be prepared for frustration.
I've been hung up on, sworn at and had staff completely ignore my questions in store.
Least helpful people on the planet, but they have Hyundai parts and they're on Albany Hwy.
Hyundai Hell.