I have been coming to Tania for years and always find her to be polite and professional. Highly recommend Tania to anyone who needs a dentist. She makes the experience a little more bearable as I have sensitive teeth. Tania always educates me in preventative care.
Visited this practice a few days ago for a check up and clean. Saw the dentist Tania and she was great, very thorough and explained everything completely. She helped me understand how to prevent problems in the future. Reasonably priced im very happy would recommend to everyone!!!
I was very apprehensive to go to a dentist as I have a fear of them but gentle dental were fantastic. The dentist that looked after me was Tania and she was superb. I couldn't recommend her more. I feel completely comfortable and will defiantly be back!
Over priced. Tania the dentist there possibly one of the rudest people ever dealt with. Very belittling of clients with the way she talks. Had to get two wisdom teeth out tried to tell my wife needed surgery and was going to cost over $2500.. went to another dentist who was fantastic and actually gentle and removed for only $300.. definitely would shop around before wasting money and time there. The girls on the desk are amazing.. shame that doesnt flow to the actual dentist..
I needed to get a couple of teeth surgically removed. I was quote by an oral surgeon elsewhere who was charging excessive prices ($1200 out of pocket roughly incl day stay hospital excess) and I found out at that Gentle Dental also do surgical extractions so I got a quote from them.
This worked into my favour as 1. they are a preferred provider with my health fund and 2. the rooms are not classified as a day stay so I negated the excess on my insurance policy. I ended up only $60 out of pocket instead of $1200. Absolutely awesome!
My recovery from the extractions was quick and I had no ongoing issues which tells me the job was of high quality.
The admin staff are always awesome to deal with and very professional. I already recommend them to my friends but I felt I should also do it here online.
I am disgusted by the prices of this place!
$200 for a check up, it only includes a clean and fluoride - that's it.
$60 just to sit in the chair and them to have a look and a tug on the teeth.
Over $500 for a filling, plus don't forget the x-rays which they recommend getting before even starting so there goes another $200.
I have found the receipts rude, and only seem to care about the patients who are paying top dollar.
When in the dentist room, I only except two professionals to be in the room when you are sitting in the chair, but the receptionists and other dentist seem to feel free to walk in whenever they want too, have a chat, leave then come back in to finish their chats!
This places is beyond ridiculous, there professional standards are very very low, they are rude and like to charge you a fortune, while not explaining to you at the time what you are paying for or if something is going to cost extra.
Going to the counter to pay & expecting to pay no more than $200 and get a bill over $600 is a massive shock for anyone.
I will not be recommending this place to anyone
Highly recommended dentist!!!
The 2 other reviews are far from true, I was contacted 3 times before the appointment to make sure I knew, I was called on the day to let me know I could come in early and was flexible in the time I could arrive. I had no wait time and was straight in to see a dentist.
The assistant and dentist were extremely considerate with my situation and very very kind, the work they did was excellent, very fast and professional. The price was similar to other dentist's I have seen in the past but wouldn't mind how much I'd have to pay to see Gental Dental again after my experience.
Again highly recommended dentist!!! Thank you
what a horrible place! so overrated! they simply rip patients off!
in some regards its a good dentist but the customer service side of things and the price leaves a fair bit to be desired.
when you call them it seems the standard greeting is "hello, gentle dental could you hold the line please" about 80% of the time. one time i was left on hold for 5 or 6 minutes and then told i would be called back because the lady was to busy. i doubt this is any fault of theirs personally but probably the owner trying to cut costs which unfortunately turns customers away in the process (me). if your getting charged $250 for a 15 minute talk and an x-ray you'd imagine the boss could afford an extra staff member at the desk.
also the wait time is pretty bad as well. if your appointment is at 2.30 you may as well just turn up at 3 as you will be waiting anyway. unfortunately this seems to be pretty standard in most places these days but that doesn't really justify it. if somebody goes to university for 7 years or whatever to become a dentist you would think that they might have learnt some time management skills along the way?
beware of being offered x rays you might not need. that 2 minute x ray will cost you about 200 bucks. might be cheaper elsewhere.
to end on a positive note they have a lab and are able to do intravenous sedation on site. also i was quoted about 800 dollars cheaper than another surgeon in town offering sedation for getting my wisdom teeth out.
although they can be annoying putting you on hold i think some of the desk staff are quite pleasant considering they are under the pressure of being constantly understaffed.