Extremely bad customer service.
I spoke to the assistant manager Chloe Bridle and instead of giving a genuine advice and at least a price quote from their end if not beat the price, the lady kept pushing me for sending her the screenshots of the STA Website.
If being the assistant manager can't understand the value of customer service, what other staff would!
Highly would not recommend anyone to go this office of flight centre.
Sometime I wonder if it's quicker to book my flights myself