The collection Agency has proven to do what it is designed to do. If clients are owing money, ECollect will approach this client and manage it in a way the business is returned money what is owing to them.
They use outdated scare tactics to get money, threatening legal action over minuscule debts, etc.
I've only just been contacted over a so call debt, which I know nothing about. I've had scammers take and use my identityI've explained this, but this company persists in adding fees every week..they are dodgy
This is the first time i have dealt with this company, i personally have had no issues with them at all. They have kept me update the whole way through and even managed to collect money from a client that wouldn't take my calls anymore. I had practically given up on ever seeing the money again. I have dealt with other debt collection agencies in the past and never had any luck in recovering monies owed to me and they have been very rude on the phone, This is the best company i have dealt with so far. Very fair in their pricing and always informative and polite on the phone. i have just given them more business as i was very impressed with their professionalism. if you need debts chasing and don't have the time to do it yourself give this company a go.
I'm a client, and everything is fine while they are taking commissions for your referred debt, but they seem to have forgotten who the client is - they treat you like a debtor. They'll settle debts and then take a higher commission leaving the client with a realised loss while they take a fattened profit. In my honest opinion it's unethical behaviour and I suggest if you're a business looking for a debt collection company you look elsewhere. The staff are OK, but the management and lack of customer service at the top really let this company down. Avoid!