Great staff and service Very large range of products and always have great discounts..
Deeply appreciate Erica's assistance today. Although my twins are still months away but Erica was very kind to explain all the difference between prams, car seats, beds and other items for me. We will definitely be back just because Erica is there!
Absolutely the worst customer service ever experienced and what is worse, in a store that should be catering for parents with the arms full and emotions running high with managing newborns and little ones. I return here out of necessity from time to time and only once have I had a positive experience. Staff do not acknowledge you, lines can run so very long without anyone apologising or using initiative to pause what they’re doing and clear it. It’s actually unbelievable. Staff training desperately needed.
A most fortunate visit because the pram guru, Marilyn, was able to guide us with our pram selection. Friendly excellent service and a wide range of goodies to choose from. Thank you.
Poor customer service, no acknowledgement or greeting. Went to counter as could not find anyone on floor, told to find staff assigned to that area. Which could not be seen. Do not waste your time and go to babyroad around the corner, ladies are lovely and more than wanting to help.
Very big store wide range of products
Expensive and difficult to get staff attention. Very busy and the staff are trying their best but you are left waiting for long periods
Great service here and well stocked with a large range.
Great help from the team, quick service and very knowledgeable.
Nice shop but hard to get help when busy
Recommend this store staff are so helpful we bought our pram from here and had an issue and it was sorted and new frame arrive 5 days later (I did call to find out thought as needed the pram) we buy alot of our baby items from here and love that baby bunting price match even online prices. Also love once tour a VIP they store your receipts and your warranties are all recorded:)
Excellent service and products knowledge. A bit pricey
They have everything you need for a baby! Staff were very accommodating and informative
Everything baby related, have spent more money than I'd like here, consider it the bunnings of babies.