Extremely expensive, frozen coke watery and tastes strange, entire place smells mouldy, holes in carpet.needs an over haul. Wont be back!
Great cinema with a variety of movies showing. There isn't many people which makes it even better! The prices are a bit high; $19.00 for an adult ticket and the candy bar $10 for large popcorn. Better off buying from Coles before entering the cinema.
Mostly stinky seats. Hall was not not even cleaned after previous shows and price too high for given atmosphere. But since it's only cinema in Mackay so have to bear it.
Simple cinema but it does the job. It is definitely in need of an upgrade but the great thing about it is that if you are a cinebuzz member, you can have access to the $10 movie of the week. Parking was a bit of an issue, but we got lucky.
No sessions Sunday night. We walked past earlier in the night and on the window the movie we wanted to see was playing at 2055. Got back and it's closed.
Best to go during week days. No crowds no waiting.
Two staff worked this morning. We waited 30 min for purchase our ticket. Could you improve this, when it is school holiday. Please.
Multiple cinemas, good atmosphere, all normal cinema services within very close proximity to cinemas themselves
Absolutely terrible for a Birch Carrol Coyle / Event branded cinema!
You expect some sort of semi-quality when you pay the extra dollar for BCC, but this place is so sub-par. I would expect something like this from Cineplex in Brisbane, but not from the BCC brand..
Firstly, they need to employ someone to clean up after each session and not leave such a dirty cinema with food strewn everywhere for the next session. The seating in the cinema i was so tattered and torn and the comfort and space between the seats would even make Jestar shudder. In fact, it would make a Jetstar domestic flight seem like an Emirates international flight by comparison. Some girl two rows in front of me actually had her shoe stick to the floor to the point that her foot came out of her shoe and she had to put it back on again. There's some speakers or subs for the cinema located behind the actual screen so the screen vibrates when the sound is loud, and on bright scenes, you can actually see it vibrating.
The only positive i can say about this cinema is the staff were exceptional! They were very cheerful and friendly, and more than accommodating to any requests. They do customer service right. Its just a shame there isn't staff to clean up the cinema's after each session as well.
Its obvious this cinema is aged, but the aging i saw could easily be remedied with some renovations while still keeping the charm of the classic cinema.