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Added by Jopie, at 18 June 2016
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9 Reviews
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23 July 2017
Very nice hotel for a summer holiday with kids (10 & 12).
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09 July 2017
Old hotel, nothing had changed in the past 10 years. Nice swimming facilities and friendly Staff.
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23 June 2017
Rooms are good. I booked the room without dinner and breakfast. But the reception staff gave me a half-board card,even when I mentioned it was not included. After checking in , i verified my booking and checked with reception again. Since they insisted that booking was already being charged, I took it,and was prepared to pay the extra 75$. Later just before going to dinner, i get a call saying they rechecked and it was a system error and the card doesn't apply to me and to check with reception. This was embarrassing. I returned the card asap and went out for dinner.I understand system glitches could happen, but the way it was mentioned could have been much better.
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31 May 2017
3 star because AVG
Wanted to give it a one star after our first night. Room 290 is right above a disco and all we could hear was the bass, doof doof doofing all night and some bloke singing terribly. When I called reception the man at the desk said there was nothing he could do, they were booked out with no rooms free, he suggested (at midnight) that we pack and leave if it were such a problem (really; he's said that?!?!). Such an arrogant, rude, unhelpful prick of a human should not be working in such a location.
The following morning after a terrible sleep I went to reception with the aim of disemboweling the rude jerk from the night before. I think the lady at the desk could see from which room I had come due to my "dragged through a hedge backwards" look and reacted perfectly. She instantly offered us took look at another room, 204. The room was cheaper but in every way a nicer room. I am a tall guy and am not a fan of these planks of wood at the end of the bed that are so common in Austria, room 204 had a very nice bed. Very quiet and offered an amazing night sleep.
The rest of our stay was undeed 5stars. Food was great. Cleaning staff did a great job in the rooms. Waitress' were super friendly. Really a nice experience except for the terrible night reception guy with his poor customer service skills and inability to resolve the issue! He should be moved to washing dishes!!
The hotel is old and really smells of cigarettes in some areas.
The carpets look like they should have been replaced some time ago Why carpet anyway, so dusty and dirty and smelly Surely nice wood floors would be better!
The duvet are very short as a tall guy it was either cold feet or cold shoulders.
AND my personal pet hate the split mattress and duvet. If I wanted to sleep alone I would have chosen a room with a single bed. But I have come to learn this is a European thing. A double bed is not a dbl bed.
A real dbl bed and large duvet would be such a delight!response / report this review -
01 March 2017
Good
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06 February 2017
Super
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06 September 2016
Lovely room, free cake in the afternoon is a huge bonus, caters for everyone!
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22 August 2016
Panorama Hallenbad is super.
All people are very gentle. We liked the prosecco at breakfast.response / report this review -
25 June 2016
Our favorite hotel that we stayed in in Europe. We got two very spacious and comfortable hotels for a reasonable price in early June. The front desk staff was very friendly. There was a nice gym. We enjoyed all the food we ordered from the restaurant below. The breakfast was fantastic but quite expensive.
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