Super nice location! easy to old town, mountain, and cinema ! clean and secure room.though the breakfast is a bit poor for the priceno eggs when i asked, the answer is we never had one
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Incredible, comfortable bed. Very clean hotel.
Great location. We had lovely view from our room over river. Good value overall.
A little shabby but extremely service minded personal! Nice location to!
It was my worst experience ever. I left my luggage including a bag with my laptop at the reception after check-out (9:25AM). I ask lady at the reception whether I can do it or not. She told me: yes, of course, you can put it here (under staircase). This place was located 2.5. meters from reception, just in front of the reception. I added my luggage next to other belongings under staircase. When I came back to pick up my luggage (4:25PM), my bag with laptop was missing. The staff was not able to find my bag with laptop so that I called Austrian Police. They were not able to help me as well.
At the end the staff told me that they are not responsible for guests´ luggage after check-out!!! I didn´t get any compensation from the management at all!! Their attitude was simply very disobliging. I think that staff should be responsible for guest luggage after check-out if you ask whether you can leave it or not, and the answer is positive.
In my opinion, the staff didn´t do their job properly since the reception was in most cases empty so that nobody was taking care about luggage of their guests!!! This was Austrian hospitality in practice. I lost my computer for at least 500 EUR. If you don´t want to lose your valuables, definitely avoid this guesthouse!!! They just need your money. However, responsibility is unknown word for them. Never more!!! This true story happened on the 1st of July 2016.
The personnell is really quite nice, and all I have met do speak a fluent and ploite english. The hotel lies walking distance from town- and tourism Center, so free of heavy noice, but right by a traffic light. The windows are cleverly soundproof, so the noice only got me thanks to the suprisingly hot night that forced me to keep the windows open. I chose not to knock a star off because when it's not 30° at night, it's a very good room, Hotel and sleeping experience