Bad company, they don't send email confirmation. I have lost 1 hour in my time today with this stupidity
Rude, inaccessible and unreliable! The staff at the airport did not transfer us as pre-arranged. The driver never pitched to take us to airport upon departure as booked. The phones were not being answered. Utterly unprofessional!
We booked a transport service from the airport to the city of Vienna in advance in their website at a fixed price, no need to pay in advance or give credit card details, just name a telephone number. Our flight arrived late at night with more than an hour of delay and the driver was there just in time to meet us with my name written on the phone in arrivals at the airport. He helped us with the luggage and drived respecting all the rules. Definitely good value for money, will book it again for sure and recommendd it.
Driver did not show up, after 4th attempt to call them I received a return call that they allegedly sent me an E mail that no driver is currently available due to vacation and Covid-19 sick leave of personnel. Luckily we still caught the train to Vienna instead.
After online booking a week in advance: Driver did neither show up, nor contacted me, that he would be late. Was fobed off with excuses till I finally took a regular cab.