Clean accommodations with a warm friendly staff. Excellent restaurant with a variety of choices. Lovely rooms with teak furniture, Beautiful local wood carvings throughout the hotel.
Good customer service, beautiful garden and pool area and it is clean
Relaxing and best hotel in Tutuila. The Equator restaurant serves great food. Friendly service from staff. A great getaway for the weekend.
The restaurant had terrible service. Waiting for ages.
Clean rooms, great food and wonderful staff
First off, the staff deserve five stars. Very friendly and accommodating.
Second, the hotel general areas and room also deserve five stars for cleanliness.
I gave the hotel four stars because of the $40 charge for internet that was slow to nonworking. On days not working, prorating rates were not offered. Yes, the hotel may be a bit outdated, but I see that as adding to the charm.
Cozy bar, very homely with friendly staff and professional service. Great menu at the Equator Restaurant with a warm customer service.
Rooms are well presented and well serviced. Nice pool and spacious changing area. No ATM on site but access about 15mins walk from hotel. In house coffee shop with snack bar which are well priced for a hotel/resort. Nice getaway for all walks of life!
Great local hotel. Very clean and everyone was very helpful and nice. Will definitely stay again when I come back to Pago Pago.
I'm just loving the equator restaurant I would never thought the food would be mouth watering delicious and the price was just perfect not over priced nor under price and the staff was Juss awesome 😋🤗😙
Overall good but was not expecting to pay so much for Wifi. Also printing costs and others involved. I was very pleased however with staff response to questions and restaurant was very reasonable.
Clean, quiet, friendly staff, close to shops and airport, ac works, hot water doesn't run out like the other hotel we were in earlier, WiFi $40 for 3 devices for 3 days, free shuttle to airport.
Big comfortable rooms
Warm friendly staff
Close to airport
Very highly recommended
Good food and nice place for a drink. The outdoor pavilion is a great spot.
Food was good. Didn't stay there though so can't say anything about that. I ordered the loco moco which is my all time favorite dish when available at restaurants. Fish n chips was delicious. Good place to eat, very quiet, space is limited maybe sits 15 people. They take debit/credit cards. Very friendly servers and inviting atmosphere as well. Can take a date there for a romantic dinner or lunch with your in-laws or a celebration. Equator restaurant is located in Tradewinds Hotel.
Good location to airport and decently clean but still had bugs in my room. Might just be the nature of the island. Pretty views though!
Very noisy air-con but apart of that very friendly staff
Great stay, has everything you need, love to chill by the pool then enjoy a meal and drinks at the bar.
I really don't get how we have to pay for our internet after we payed for a room that's $156 that comes with either a tv that doesn't work or it has such bad image quality.
I called front desk and asked them when the gym closes and they tell me that the gym is 24hrs. As soon as I go into the gym around 9:30pm, I start working out but then an hour later, the security guard comes in and tells me that it's closed and I have to leave.
Before going to the gym, I went for a swim and the front desk told me that they close at 10:30pm. I went to swim at 7pm and then the security guard tells me the pool is closed and it's only 8:30pm.😑
That's some Bullcrack.😐
The maids complain about a room being a mess but I guess they don't know what they're job is about. You get paid to do your job.
Also, some staff members seem to have a loose mouth when talking bad about a person in samoan which is so rude. Just because I don't look like I'm Samoan, doesn't mean I can't understand the language.
It's a beautiful hotel but I advise that customer service will be improved immediately.❤️