Front desk was not welcoming, tried to convince me that my reservation for two rooms was one room but 2 adults. Did not apologize when he realized he was wrong, just rushed us through the process. “Up” button for elevator does not work on the lobby floor. One of our rooms did not have a stopper for the tub, toilet would not flush but would “try” to all night. Second room was fine. No iron, no instructions on the phone to know who or how to call anyone. The gym is in the basement, not bad but weird location, you’ll understand when you go down the stairs. The elevator from there doesn’t seem to work either (tried and waited twice). No signage for the hours of the gym, lights turn off automatically and you can’t see where to turn them back on. The same front desk person does not try to help, says “no” when he doesn’t understand your question. He cannot even open a wine bottle properly. I had asked him for a wine opener from my room, and he responded he didn’t have one. I went to the lobby and showed him the bottle, he took it and went to open it. I should have taken a picture. He had cork broken in to the wine, didn’t bother to unwrap the top of the bottle before he started trying to unscrew it.
This hotel does not seem to be for tourists.
The only redeeming quality is that it’s a great location close to almost all the great attractions in BA. Good luck
So far it is going good
Great location and great hotel. Worth the value.
Comfortable, buffet breakfast, gym, solarium, restaurant not available for dinner.
Good location, but not meant for business travelers. There is no way to iron your own clothes here, they do not have any irons you can borrow. You have to pay very high prices for them to do it for you and it takes a whole day. Also, they have no converters for their outlets which aren't US or European so need to bring your own. Breakfast is pretty good and close to shopping area, but they just don't understand what travelers need, which is amazing.
Hotel muito bem localizado, próximo à Rua Florida na altura das Galerias Pacífico.
A partir desta localização é possível fazer muitos deslocamentos a pé para as atrações, além de estar entre duas estações de metrô.
O prédio antigo foi completamente modernizado e possui agora decoração e layout contemporâneo.
Muito bom o atendimento na recepção.
Mas é bom destacar que o hotel não dispõe de adaptadores para tomada e, para as mulheres, os secadores de cabelo não têm boa potência e desligam automaticamente quando aquececem. Portanto, para quem dá importância a isso, leve o seu equipamento.
Quanto ao adaptador de tomada, no entorno é fácil encontrar em algum comércio.
Very good service and attention
Clean. Friendly. A/C was broken in the room
Lindo hotel. Buen servicio y atención de sus empleados. Cerca del centro
Helpful front desk employees and a great breakfast selection.
A localização é excelente, fica bem no centro de Buenos Aires, perto de alguns pontos importantes pro turista. O atendimento é um pouco acima da média, tendo em vista que na Argentina somos um pouco maltratados. O café da manhã pode melhorar, achei repetitivo.
Muy buena atención. Excelente hotel y buenos precios. Cerca de la peatonal florida y puerto madero.
DO NOT GO HERE. THIS HOTEL UNDER CONSTRUCTION. MISLEADING AND FALSE ADVERTISEMENT. My family and I (husband, baby, dad and mom) spent a couple of days visiting Buenos Aires. We chose this hotel because of the location and the reviews on here. I would say location is the only good thing they have but there is NO PARKING in the facility. We payed $42 a night for 4 nights. The only reason we stayed the rest of the nights was because the money we payed was non refundable. We didn't expect a perfect hotel but $42 a night for 3 rooms for 4 nights is a lot of money when the situation is worse than basic.
The facts:
DUSTY HAZE THAT YOU COULD SEE IN THE HALLWAYS.. The construction workers worked until past 7pm every night. There was dusty haze in in the hallway and smell of diesel fuel from the construction generator.
The KEYS CARDS never worked. Over the course of those 4 days, we spent several hours waiting for our doors to be opened by the staff. It was even more of a pain when you have 9 months old baby.
BREAKFAST. No variety. Old pastries
SERVICE. Every time I would request something like towels, change of sheets the ladies would always say "my shift is over, wait for the next shift, they will help you".
FRONT DESK. My father asked for the manager. We never heard from him. The next day, a bald guy with glasses was in the front desk to do our check out. I told him the whole situation and he said: " we are aware of that". NO APOLOGIES WERE GIVEN TO US. Instead he was mocking me with some other guy from staff. I guess he thought I didn't understand Spanish well. VERY unprofessional.
Just spend a few more dollars and go to a decent hotel.
Stayed April 2016, traveled with family