Best cycling company in the UAE. Great products and great service. If you want to deal with professionals this is the place to go.
good advise, regular customer care
It's my first time I've been to this place. My frank and open first impression is that the vibe appeared to be very morbid. I've been to various cycling shops around the world, and there's definitely room for improvement at this place. There appears to be a fair amount of variety of accessories though.
Best customer service!
😂 I bought helmets then I went to a biking area
Friendly staff (so 2 stars instead of 1), but unfortunately this bike shop is slow, pricey, and unable to fix an SRAM brake. I had a gold service for 600AED which did not include bleeding, so I paid extra 105AED for that. First time it was either not done at all or no one bothered to check whether the brake actually does work after the bleeding. Second time the staff informed me that they are unable to order SRAM spare parts and would suggest to buy a new Shimano lever instead. I ordered the spare parts for a fraction of the price online and decided to fix it myself. When I shared my experience with the staff, they apologized and said this is not their normal service level. However, nothing was done to help me solve or mitigate my problem (like offering to fix the brake using the spare parts that I ordered, pay back the service fee for the service that I did not receive, or any other gesture of goodwill other than words).
My go to choice here in the UAE for my cycling needs
Best place to buy a bicycle and u never go wrong with Noel he will help u to get the right bike for u 👌🏼 and anything to ask he is ready to answer and help
Very good bike shop and excellent customer service.
Great customer service. Jerry on the front desk and the team did great job.
In terms of quality of maintenance on my bike I received today, I have no complaints. But the attitude of the sales guys at the front desk are not something I will have the pleasure to recommend. They came out absolutely cold and arrogant. How do these guys reach out to new visitors and riders and be ambassadors for the sport?
Excellent customer service. Quality builds with great attention to detail and fantastic after sales care.
Best in the area, knowledgeable staff, good, affordable product selection.
Excellent prompt service and fair pricing.