i have been callin around 5 times to the service center noone answesr finally automatic system says to leave a mssgs and once it finishes talking the call drop by itself so doesnt even let ANYONE leave a mssg.wt a poor service samsung ,what a poor service!
Nothing quick about it. Understaffed and can't fix a simple damaged samsung screen on spot.
good service Samsung quick service so fast
My Galaxy Note 9 camera had a problem and got replaced within one and half hours. The phone was in warranty and I had to pay nothing 😊
Worst possible customer service
Very bad experience, they are looting money for no reasons. This is the third time it is happening.
Unprofessional and incompetent staff lame excuses for delays from customer service.
Samsung service center are useless they keep on promising that your device will be repaired today or tomorrow. But still its not repaired. One of their agents said there is a delay of diapatching spare parts bec. Of the new 5%VAT. Well all uae business has adjust about the VAT how come samsung didnt still started adjusting? One more thing is that they have new samsung devices yet the spare parts are not available if this devices are in need of repair?
Good service in Samsung costumer care
Tried lots of times to contact the service centre, but they don't answer the phone and although the voicemail says to leave a message, it disconnects as soon as the automated message ends.
Location is good, parking space usually available, inside a large electronics retail store, friendly staff.