I’ve used SRL diagnostic services for several blood tests and they have been consistent, accommodating and very friendly each time. They have also been prompt to deliver on the results when I’ve needed. Thank you!🙏
SRL is a reputed lab very good sample collection timing and accuracy or report time best thankyou SRL diagnostics
Thank you for the lovely services it was amazing experience since it started with calling the lab in Dubai Healthcare city to communicating through what'sapp and visiting the lab amd the amazing pricing for the tests ((please keep this the same)) 😊 and the one who collected my blood and samples she is very professional although my veins are deep and im suffering with everyone who collected my blood before but she is brilliant i didn't felt the sample collection which is reflected her professionalism its my first time ever not to suffer with my blood collection process she knows what she is doing and thanks for the lovely team they are really nice people and professional i highly recommend this lab to everyone thanks for the lovely experience
didn't got my results yet but hopefully everything will be fine.
my feedback its about the first impressionand the blood collection professionalism amd the front desk receptionist
I did my tsh and double market test.. and was told that I shall get my tsh report the very same day..and double marker after 2 days..
I did my tsh on Monday and the reports did not come on Monday..I called up Tuesday and they told it shall come by evening 4 ..and still no report ..👎👎it's health matter how can such reputed diagnostic centers be so careless..very upset with the services..
The report from this lab said COVID POSITIVE even though their lab result said COVID NOT DETECTED. I did two more tests after this report and they both said COVID NEGATIVE and COVID NOT DETECTED. On the phone, they told me there was a system error at the time I got my first report. If there is a system error, they should void all the tests results. DHA needs to investigate this clinic. Neither the lab nor the clinic changed the result with the DHA even though I called and emailed multiple times. They even admitted there was a mistake on the phone.
Even the registration update takes more than 12 hours. No one is attending calls even though they have 24 hours drive thru service. Very delay in getting updated on Al Hosn app. Not to be relied to expect result in 12 to 14 hours while planning a trip to Abudhabi.
The landline number mentioned is not a working number!
Very good service, customer service gave us clear information, reports emailed to us as per their commitment. We had some doubts on test report, doctor from lab called to explain.
Good service
Horrible experience,,,they don't care about their customers, and they are big lier and changing statement every time. i could have gone for zero star.
Good location
One year