Nice, clean,affordable and good place for staying short time or long time
Nice Hotel with extraordinary friendly Staff.
Good Services and facilities.
During your stay you can enjoy free breakfast, Discounted lunch and dinner Buffets (Good Value of Money) and one of best Spa in Town.
The other facilities like Bus services to Diff famous areas of Dubai and Ajman are making this place a must Try for tourists.
It’s been great experience with Ramada Hotel and Suites. Staffs are very good. Customer service is appreciable. You have many amenities around the hotel itself. Pool, gym, spa, shop, restaurant, coffee house and many more. A good place for family too. Rooms are also neat and clean. But the kitchen side is to be improved in cleanliness. The furnitures in the kitchen is to be improved. Some utilities and items in the room are to be renovated. Anyway, good hotel for such a price.
Great experience to stay here. It has wide, clean, and comfortable room with delicious foods. The hotel crews were very helpful
Save your dirhams. If I could give zero stars I would. I had the worst experience at this hotel. After an email confirming my booking was ready to go. I got off a flight and at the hotel I was told my booking didn't exist. Also, zero customer service. One of the ladies working at the front desk had the audacity to tell me the emails I had been receiving weren't from them, when the email address was clearly their email address. I will never use a Ramada again. If you like being stood up after traveling for +15 hours then this is the place to go.
Staff welcoming, humble and kind. They go the extra mile to assist you. I'm greatful to have been here.
Great money value
One of the best restaurent in uae.i love food we r visitors but that food is amazing and good service
Dirty and run down. Needs a makeover. And their star rating need reviewing. Definitely not a 4 star hotel.
Amazing place. When you come to Ajman you don't really expect the place to be so luxe but it really is! The gym , spa , pool, the service and of course the suites. Everything is state of the art! Love it!
Wonderful and serene environment, polite and multilingual speaking Front Desk staff, Comfy and neat rooms.
Food, rooms, and all services are excellent. Breakfast is included. Lunch and dinner you must pay. There are many small arab restaurant near by hotel. They have free shuttle to the beach and other places like Dubay Mall (fix schedule). All people are very kind and they do the best to serv you. Indoor swimming pool and very good gym is available, spa, beauty salon, laundry service (three pieces free per day check your accommodation package). There are 3 tower. In tower 1 and 3 you can ask for small kitchen and cook spots to prepare your own lunch and dinner, a super market is available behind the Ramada Hotel.save money.😎😎😎
Bad job for room cleaning
I was expecting to find my room cleaned everyday.. unfortunately that did not happened and if happens no washing for the washroom..
The best thing I can remark was the kitchen good food stuff and all prepared..
I wish close supervision for room cleaning
Thanks
Dr. Mahmoud
Nice place ! Very beautiful ball room & courteous staff, nice food. Good for events , function. Easy to reach.
SUCH A TERRIBLE EXPERIENCE!!!
(MAYSARA KHALAF DUTY MANAGER)
Now i come back home from Ramada Suites Ajman because i was there to confirm the booking of my family wich i have reserved today,and to see the room. Once arrived there the reception boy assisted me. He was polite and ready to help,
after I gave him all the details I asked him why
in the booking it is written that the check-in starts after two o'clock afternoon,and especially I mentioned that I want to check in at five o'clock morning orsix o'clock in the morning. At the same time the duty manager came so i asked him the same thing. He start to tell me that it's not possible because they don't have available rooms at that time and if i want to let my family to wait in the reception or to book a room one day before,
I explained that I do not need to book a room the day before because I will only pay money and that's why I mentioned the time when I made the reservation. At the same time my husband came and heard the conversation, seeing that Msr. Mayasa does not offer us any solution so my husband mentioned that if there is nothing to do then we will look for another hotel. I still asked to see the room as the have told me from the beginning and Msr. Mayasa told me that there no available room and also he mentioned that if i want i can cancel my booking.
Are you kidding?!
I mean, how can you tell something like this to your customers
I will be the ones who will decide whether or not to cancel my reservation, so i told him (you do not believe that with such attitude you lose your clients) and he told me that your husband said that you will look for another hotel so madame i'm just telling you that you can cancel your booking at Ramada.
I told him that i am also a manager and when i have any issue i'm doing my best to accommodate my clients,and give them the best costumer service. He start to be very rude so we asked to contact the HR or any another manager,he told me that he is the only one there.
After my husband told him to calm down and that with such attitude towards clients he would just lose them,and he mentioned that clients are always rightHe said that sorry sir but it's not right,the costumers are not always right especially not at Ramada Hotel.
Really?!?!?!?!?!?!?!
Good place to stayLuxourious entrance lobby and restaurantStay was very comfortable.I like d unique chair in their garden..preferred for those who want luxury and comfort with reasonable price.
majestic ball room is beautiful, well organized with friendly and efficent staff. Not to mention the delicious menu and desert lists. Highly recommend it. The only disadvantage is that parking spaces are somehow limited. The security staff outside do their best to help though.
Nice staff, very clean, complete utilities, cool ambiance.. my best experience in a hotel by far!
The dinner buffet restaurant is very good, variety and quality .
Service wasn't at the same level
Great administration excellent staff outclass service
Amazing buffet at Orchid restaurant Not giving a 5 star because it's too crowded and crammed and I bought their coupons which they changed the policy of not accepting during ramadan The exact reason they sold coupons for
Amazing branch of Ramada, the black building and glass give a special look for the hotel.
Good hotel. Good price . Please Book it earlier so you will get good rate.
It's very nice. Unique building. Totally build with black marble. Stands out.
Very nice hotel & supreme customer service
Nice hotel.. best part was their private beach.
Amazing room size, lovely service best price and good location
Hotel Stands out due to its color (Black) with name written on it in Red. Ample parking space in front of the hotel. No Valet parking, park it yourself.
Rooms are of big size. Go for King Bed Suite. Its huge.
Food in Orchid Restaurant is awesome. Good spread of food items in breakfast, lunch and dinner. Even you can order food from outside to be delivered to your room. They don't oppose it.
Drawbacks: They don't have a Bar in the hotel. They don't allow kids under 3 to the swimming pool even with parents.