It’s really big shame, this is the way how your treat morocan community out side. The phone number your posting it’s just displayed no one is answering,
Needs more improvement, slow service, easy and automated tasks are complicated and lengthy, enquiries or questions require visits to the Consulate.
Beside all the above, when the inside is full, people have to take queue under the hot burning sun of dubai.
I hope authorities would improve on the service and the comfort of their compatriots and guests as the staff are as friendly and helpful as the conditions allows to be and there is huge potential for improvement
Need more improvement , we feel like we deal with m9eddem du quartier au Maroc.
Some staff look like rebots, no smile even no eye contact.
2 guys one from passport and other from national ID service were amazing unfortunately can't remember their names.
Very slow service you gonna wait forever for your turn while they are drinking tea and talking. Small advice pay 2 hours parking even if you just want to go inside to say hi.
The service was excellent, i have called them about my passport renewal and they've answered and provided me a guidance what steps must be taken then the process went so smooth thanks Moroccan embassy, Dubai
Better to just shut this consulate down. Reached here sharp at 9 am to apply for a visit visa. The security guard directed me to a room with a desk and waiting area. Had four other people waiting in that room apart from me and somehow all of them looked upset. Started asking them what has brought them here and each one of them had their own horror story to tell. One of them had applied for a visa since three months and this was his fifth visit to the embassy to check if it's ready. Another one had applied the visa since three weeks and it was his third visit to the embassy. Nobody came to the desk till 9:30 am so just left without applying for the visa. Super strange!
Excellent customer service,I called early morning and they answered after 3 rings exactly. The employee answered all my questions politely and professionally. God bless them .عاش المغرب🇲🇦🇲🇦🇲🇦🇲🇦
Very poor service. staff works 2 hrs aday
Oh My god.! I try to call them 5 times a day and nothing happens. guys, If you need to practice how to get rid off the anxiety and angry just deal with morocoon consulate. Believe me , its a lot of fun.!
Guys can you pick up the call please!!!!! I just want to inquire about passport renewal as my passport will expire soon
No body pick up the phone i think that phone just for show
Their website always shows an error
Not even once an operator answered the phone
Highly unprofessional unwelcoming and untrained , seeking personal intrest through visitors' family name checking followed by un-related questions
Im sorry that this entity ia supposed to represent me away from my country
I renewed my passport and its was very easy and quick process, the staff was friendly. However, most of time, they don't answer the phone!
Absolutely horrible, unprofessional and inconsiderate. Visa collection is from 9-11. I arrive at 10:30 and gentleman behind the counter is not at his desk. He comes back 11:15 and sends me back saying visa collection is from 9-11 and I need come back tomorrow. I go again the following day (Thursday) and security guard tells me visa collection is from Sunday-Wednesday. :| . All this only for visa for document collection.
No tracking available for application . No one will answer the phone.
Very very poor service at the visa section. Should definitely be fixed. Section for the rest is ok, quite organized and things get done fairly quickly. Phone never answers though.
Horrendous consulate service, been waiting here for 2 hours and the visa officer hasn't showed up. Visa application center is full of people without any number assigned. Complete chaos. No respect for people's time. Disappointing!
Good Service and helpful team, I really appreciate that.Keep it up.
AMAZING ! Its take little bit of time to reach the people as they are busy, but they are effective, I like that! I hope that all moroccan administrations work like you , THANK YOU !
I like the service. The only issue that they don't answer the phone
It is the worst !!! No one ever answers that phone even at 9am !! . And you go there no one is helpful or knows what to do. They just keep sending you from one to another. How is it right to have only ONE guy to sign papers for a whole consulate ! I went there at 12 .. got out at 2:30 ! The consul is never there.. staff are rude ! This is outrageous ! Is it not professional at all !
still need improvement, not organized and the stuff need to be more polite, and support us.