The food was terrible, really dragging down the Sofitel brand.
Service was clumsy; quite a few clatters and dropped glasses, I had to remind them I’d ordered a drink and they even took my 5 month old’s green and pink feeding spoon until we asked them to look for it in the kitchen.
It’s a nice location for a drink but I wouldn’t go expecting to eat anything pleasant.
Last week we dined at the Maui Beach Dubai to experience their 'picnic under the star's concept. We arrived shortly after 8pm, to which the maitre d' led us through the restaurant down to the beach, which coincidently was roped off to stop people from wondering down allowing the whole experience to be completely private. As we walked down we could see two wooden fire touches steaked into the sand and a blanket, on the blanket were a couple of bean bags, cushions two wicker hampers which contained our plates and cutlery for the meal along with the pashminas that we had previously requested.
Shortly after, our waiter, a young Indian guy by the name of Prashanth came to introduce himself and explain how the picnic concept will work, I must admit although being young (and as we came to find out had only been in the UAE for a year), his lever of service and attention was second to none. He was polite, efficient and ensured that all our expectations were met, even to the little details of ensuring my lady was always served before myself. We even had a little call button that we could press in order for him to come to us when we needed something. Also throughout the night he was kind enough to offer to take lots of beautiful photos of us so that we could cherish our experience.
As we had chosen the European menu we were delighted to see a tantalising selection of dishes, for our starters we were presented various dishes including bruschetta, ceviche, octopus salad and this amazingly thinly sliced bresaola and duo of melon which as definitely our favourite of the starters.
During our starter we were delighted to be introduced to the restaurant manager Lasantha, who came to greet us and ensure that we were happy with the service that was being provided, it was clear that he takes a lot of pride and pleasure in welcoming his guests and ensuring that the service they received was to the best possible standard, this reaffirmed for us that the night would certainly be an experience to remember.
The remainder of our meal included a main course of mixed grilled meats which were brought to us on a BBQ grill and accompanied with mushroom and peppercorn sauce and a side of roasted herbed potato wedges and steamed greens.
Finally we finished the meal with an indulgent selection of deserts and fruit, which were small enough to experience the amazing flavours and textures but not too much to leave you bloated.
We were so impressed with the high quality of service and hospitality we received and felt like royalty throughout the night, this is definitely the level of service that you would expect from Maui and Sofitel, the sort that you would only compare with that of the Maldives. I would definitely recommend this place or couples looking to experience a blissful and romantic meal together and would like to thank both Lasantha and Prashanth for amazing experience.
The place itself is great! But this restaurant is over priced for less than average service. The food wasn’t that good and very small. As much as I enjoyed the view it was not really a good experience.
Do check the yacht service instead it was amazing!
Beach is amazing, "Moana seafood" restaurant fine dining lunch is fantastic, it worth to spend the whole day
Mediocre food & terrible service - avoid. Served my main course (sheek kebab) missing key ingredients (onion rings and mint sauce). They tried to argue that they had been ground up in the kebab before bringing out some dips that we had already had for our poppadum starters. We realised later on that the supposedly complimentary mineral water to make it right was in fact added to our bill!
Not bad drinks .. cost is a bit pricey.. but hey it's a non drinking country what can you do.. except drink more 😁 service is good can't fault the poor lads in this hot weather..
Awesome place to enjoy your drink with a view.
Chilled out atmosphere, relaxing with a beer or cocktail looking out over the Palm. Bliss!
Not cheap though, about £11 for a pint of Foster's or 3 for £22
Nice views, romantic and delicious food.
The location of the restaurant is awesome, it is out side seating over looking the beach.
They do have 3 course menu. The starter is average, the main has cool presentation but again average taste, and deserts wish is the best.
The staff are nice and helpful.
Great place for a drink and food. Fantastic friendly staff.