Very pleasant welcome. Food is excellent. Very nice place to live and enjoy holidays! The staff is lovely
I really enjoyed my stay, the staff were lovely and accommodating.
My only criticism is the room service I had one night wasn't the best.
I would 100% come back and stay next time I am in Dubai.
Contemporary, modern and elegantly understated, the Mövenpick Hotel Jumeirah Lakes Towers is based in one of the most dynamic locations in Dubai - Jumeirah Lakes Towers.
Just off the famous Sheikh Zayed Road, the 168-room hotel is close to Dubai’s thriving key business districts and commercial free zones, minutes away from the city’s most iconic attractions and walking distance to Dubai Metro.
Overlooking tranquil lakes and the striking Dubai Marina skyline and offering guests 3 dining and entertainment options, 7 meeting rooms, an outdoor pool and spa this is a great location for business or leisure and perfectly suited for exploring one of the most exciting cities in the world.
Take advantage of one of the numerous room offers & restaurant deals offered by the Mövenpick Hotel Jumeirah Lakes Towers including family getaways, business deals and much more.
Your restaurant was absolutely HORRIBLE. I went for dinner one evening and for a grilled salmon they made me wait 1 hour. Then they served me tough stake fish. Thereafter they came running to my room at night to collect the money, and couldn't not wait till next morning for clearing the bill. Any other hotel would have not charged me anything for the kind of food and the delay they caused and the POOR service. But you grabbed 120AED, that too knocking on my door in the middle of the night. I am never going to recommend this hotel anywhere. In fact will inform all I know to stay away from the hotel. EXTREMELY POOR experience.
the hotel was standard and O.K. in all features. It was close to our office so it had a great advantage for me. But it is not close to other trading centers like the fair.
The staff were really friendly and supportive. Breakfast was also good.
I will recommend it to my other colleagues for sure.
Great service in the hotel, room was clean and food was amazing. Although my online booking did include breakfast and I was charged for it. I was upgraded to a suite which was unexpected but the room had a few issues: the shower didn't work properly (a rain shower that had most of the sprays not working), the guest toilet was leaking and the bathtub should have a non slip bottom (otherwise it's hard to come out or stabilise). Apart from this it was a good stay overall. I would recommend it because it's my first stay and I havent stayed in other rooms to compare.
I am extremely satisfied with the Reception team especially Ms. Margerita & others, for making it a delightful experience & a quick one during check in & check out. The room i stayed in was excellent & delightfully an upgrade with nice view & lots of space.
However the hot water issue in my room 301 was not resolved till the last day. If the shower says max 68 deg hot & you have to bath everyday in the morning @ 27-28 deg water its not at all acceptable. It seems as if geysers have been shut off & Sun is being used to provide the warm water as it may be.
Further while the service in your restaurant is superb, the food itself is not at all up-to the standards. As an example please taste the croissants, it doesn't have that fresh & soft feel to it. Since i had tried everything on 1st 2 days, on my last day i found the rice to be too overcooked.
I had been staying in Jumeirah Lake Tower for couple times I have been in Dubai. Their services are very good. From the Front desk to Dinning to Room service all are very attentive and make feel at home. Everything is maintained well and kept clean. The Hotel chef Mr.Prushotam you request your morning egg he would do it to your taste with a smile.Deep the manager and all the staffs are so attentive they know what you like it come to your table automatically.It is home away home. Highly recommend for short or long stay.
I am staying here from 23 to 30 December, though initially I did have certain teething problems, bt the staff and the manager were quick to respond to and rectify my problem..there is a housekeeping member called Pratap who really impressed me with his hard work, simplicity and deligence.
It's a business hotel. But they do all efforts to accommodate tourists as well. Especially the access (with shuttle bus) to the Riva beach club on the Palm Jumeirah is definitely worth 5 stars. There is a new management and you can notice it. Management of the hotel is close to its guests, always around town ensure maximum hospitality and customer centricity. Even saw the GM picking up stuff from the floor, as if it was his own house. Friendly staff, great bar downstairs with terrasse. I give five stars to give them support!
Good hotel. But you feel that is 3 stars hotel not 5 stars.. You can get better hotel nearby in same amount of money .. I checked in at 10 pm and they ask me for waiting my room to be ready!!? . A lot of noise coming from nearby construction site and there is no soundproof . Room was good and clean
Positives -Nice hotel with lovely rooms. Breakfast as expected for standard of hotel. Location is a bit away from everything but metro not too far away.
Negatives - The hotel is right next to a MAJOR building project so very noisy and unsightly. Also don't come if you want to sit by the pool in the morning as hotel pool does not get the sun only the residents pool which you can not use. I would say this is mainly a hotel for business Not tourists. I won't be using it again.
Very very friendly and lovely staff which always helps you and cares about your individual wishes! We had so many questions and they did their best to answer them. The service is more than satisfying! They also care about details and made us feel as comfortable as never before. Perfect!
Very poor, stay elsewhere. There are many, many better hotels in the area for the same price (and less). Do not stay in this hotel, you will regret it if you're expecting anything above a 2 star experience.
They provided me hot water honey mint and lemon when i sat down at lobby and coughing
IF YOU'RE NOT WHITE, GOOD LUCK! The staff was racist, condescending and unhelpful.
The bed and bathroom were nice but overall the stay was not worth the price. Also, no extra amenities at all! For a 5 star hotel, the service was C+ at best.
I advise you to choose another hotel. There are a lot better quality hotels in this same location so I recommend booking those instead. Good luck to all those traveling Dubai!
Great two spot pizza express and ubk
This is in JLT Dubai. Near jlt metro stations read line. Sheik Zayed road
Great hotel. staff if good and breakfast menue is awsome. the hotel has its own beach at jumeirah. it is called riva beach.
metro is about 2km away from hotel so quiet a walk.
Best foood, best staff, evwrything us best in this place
Stayed here with friends for a weekend and the customer service was absolutely terrible from beginning of stay to end at checkout. The hotel boasts amenities that are far below standards for a 5 star hotel and do not honor the requests of paying customers who unfortunately pay high prices for very tiny accommodations. The receptionists do a terrible job in both explaining the benefits of the hotel as well as her markedly low tone of voice which makes it difficult to understand what is being said. This was by far my worst experience in any hotel in the entire country. If you stay here please be certain that you understand what can be purchased with the vouchers which they already charge you for and be prepared for long wait times just to speak to front desk much less to get room service. At no time was just one phone call sufficient to get any type of service.