Name: Helpbit
Address: Helpbit, Q Express Building, Ground Floor, 22 Street Al Quoz Industrial Area3, 231105 - Dubai - United Arab Emirates, AE
Telephone: +971 4 709 0500

Helpbit is an electronics store, located at Helpbit, Q Express Building, Ground Floor, 22 Street Al Quoz Industrial Area3, 231105 - Dubai - United Arab Emirates. They can be contacted via phone at +971 4 709 0500, visit their website www.helpbit.com for more detailed information.

Location :

Helpbit, Q Express Building, Ground Floor, 22 Street Al Quoz Industrial Area3, 231105 - Dubai - United Arab Emirates

Contacts :

Added by Jopie, at 22 January 2017

Monday 8:30 AM – 8:30 PM
Tuesday 8:30 AM – 8:30 PM
Wednesday 8:30 AM – 8:30 PM
Thursday 8:30 AM – 8:30 PM
Friday Closed
Saturday 8:30 AM – 8:30 PM
Sunday 8:30 AM – 8:30 PM

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Bilal Najjar

24 April 2018

They fixed my Samsung s8 screen so perfect like a new and it didnt take long time . Also they send a free vouchers as a gift . Very happy from their service
Yasser AlNuaimi

21 April 2018

I went for a drop in phone repair to replace my broken Pixel 2 XL screen out of warranty. After the repair was done, they insisted on doing a quality check to make sure everything was in working order. I had a pleasant experience and the staff were friendly and answered all my questions.
Naeem Mahmood

08 February 2018

I wish I could rate them zero. I have iPhone water damage issue and first three days they even didn't received it. worst experience with these guys. later I cancelled it and got it back after 5 days. they make false promises everyday.
Jolly Dayalu

03 February 2018

They are the worst service people ever seen. I am forced to send mu OnePlus phone under warranty. They just returned h phone with a good certificate and no one bothered to call me to know what is the problem with the phone !. It still not working or has the same problem !
Never ever use these people for any support. They are good for nothing. Don't deserve any star but i am forced to choose one unless this comment does not get post !
Phil Ninan

30 January 2018

Very poor technical support. Not enough information is given to the customer and sometimes (like in my case) provides information on the customer's behalf.

That last little bit of helpfulness cost me 3 days of productivity. It could've been more if I hadn't kept badgering them.
Nabil Qadri

23 January 2018

Garbage service, they don’t deserve even half a star. I raised my complaints no one bothered even to reply. Not recommended at all
Clarence Beak

02 January 2018

Rubbish. Don't use. Booked an engineer via their website. Gave my credit card details.
Helpbit called me to reconfirm booking details then failed to book service provider. Waited at home for engineer and no one showed up. Had to call Helpbit who tried to blame service provider for the error. Call centre waiting times 10+ mins. Will never use again.
Michael Sj

11 December 2017

I booked house keeping staff to clean our Office through Helpbit the Housekeeping company sodico send 2 Filipinos staff as we requested at time and they worked nicely cleaned all the office with very reasonable price .here i,m reading most of negative reviews but i have good experience with them .
M.ABUZAR Jamal

11 December 2017

i gave a mobile for repair to helpbit service. i paid full cash to courier company and received after 1 week without repair. i contacted many time to helpbit but no response from them.
Goran Tololeski

28 November 2017

I don't even know why this company exists. Worse experience I've had that gives you variety of services which i would not recommend. Stay away.
Enaam Ali

19 November 2017

I had the worst experience with helpbit. They preached my privacy and someone negotiated a fixing price behind my back with them claiming he is me and no one informed me of it! I tried to take legal action and complain no one of their management team got back to me at all. Worst customer service I do not recommend them at all to anyone.
They sent me three different quotes in one day for the same thing, not reliable at all.
Anila Ratnam

15 October 2017

Getting repeatedly spammed by this company. Have sent several polite emails to remove me from their mailing list but they have not bothered. I NEVER signed up to receive your emails. Your mails do not have an UNSUBSCRIBE link. You obviously don't bother reading emails sent on your website. I will now be reviewing you with the lowest rating on every possible channel I can find till you try sorting out some basic customer service!
Sanokt

07 September 2017

worst service. after repair my phone mic is not working. dont waste time.
Kiran Fernandes

04 September 2017

Worst service. I will suggest not to go with their service.I gave my device and every time i call them they are just giving me different time and fooling me and at the end of the day they say the device will be surely delivered tomorrow and next day the same story. I don't trust Helpbit any more. I also worried if my device will be in proper condition or not.
Shiraz Raza

09 July 2017

This is a very useful and handy app, I keep on ordering services through them and it saves me a lot of hassle and customers for them is the top most priority. Recommended.
Basar Coskun

30 April 2017

horrible customer service and horrible service in general. they won't fix any of your problems. don't use it.
Mohamed Kamal

13 April 2017

Every one need to try their perfect service
Pradnya Gogate

14 February 2017

This company is a pathetic joke! Souq has reduced its credibility for me by partnering with this company. Their free service cost me a lot more in phone minutes and time !! Will never recommend this to anyone ever!
Muna Aslam

08 February 2017

I gave my iPad with a broken screen for repair and I was promised that it would be fixed within 1-2 days, however it took them almost a month to fix the screen. Apart from that, when the iPad was returned, the touch screen of the iPad was broken and I had to send it back again. It took almost another month to get it back. When they returned it, dirt and dust was found underneath the glass screen so I had to send my iPad for the third time again which also took several weeks. They finally returned my item but this item the sides were scratched and scraped and severely damaged.

Costumer service is horrible. There is so fixed contact number to call and the staff on the line does not even know about the existence of the company or even what to do.

Delivery driver would lie about coming to my house saying I wasn't home and that he would return next week even after constant calls and reminder to the management that my iPad was long overdue to be returned.

Horrible experience, not worth your time and money. Would never recommend or return to this service. Worst service I ever experienced.
GERALD AGONOY

29 January 2017

This company is a joke! I tried calling their hotline multiple times but the operator keeps on thanking me for waiting. I have been in the phone for 15 minutes each call and no one bothered to answer. There is waiting time unfortunately it keeps on resetting. It is easy to say that no one is available for call than keep on telling customer to wait. Won't recommend this company if you really need a HELP the soonest you could.