HealthBay Al Wasl

Location :

977 Al Wasl Rd - Dubai - United Arab Emirates
Added by Jopie, at 04 May 2016

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• Anonymous

  11 April 2018

  Loved Dr Ursula Rolef . Warm and reassuring ! The ultrasound really helps to confirm diagnosis . After 3 harrowing experiences with other pediatric gastroenterologists , we finally found the right one in Dr Balaji ( amazing doctor in city hospital) and Dr Rolef . The only downside I would say is she is very hard to get an appointment with , therefore in the meantime we had to go to other doctors who unfortunately did not give us the right treatment ! There was a waiting period but it’s ok as long as you are rewarded with a good doctor at the end of it :) as I have said before in other reviews, please do not give nexium indiscriminately . My daughter was diagnosed with ‘Gerd ‘when all she had was constipation !

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• Anonymous

  27 January 2018

  I come to this clinic for several check a year since 4 years now and always now and in the past I have found courtesy, professionalism and care.

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• Anonymous

  03 December 2017

  Very good experience. The children’s area had minders. The nurses were very respectful and treated us with courtesy. Doctor was stand offish though and in a hurry, seemed irritated by a crying child. But he did his job.

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• Anonymous

  26 October 2017

  Good clinic - Very good doctors but a long waiting time

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• Anonymous

  25 June 2017

  Very bad service, have never provided test results
  Request a call back to book appointments and get a call back between 3 - 7 days later. The only thing good is the one doctor that we see.

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• Anonymous

  13 June 2017

  The different entrances can be confusing. I would also recommend parking in the j3 mall instead of on the street as it's busy

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• Anonymous

  06 May 2017

  Worst customer service ever!! They leave you waiting for over an hour. Had a bad experience with one gynecologist there, two days before my surgery she said she couldn't operate on me as she no longer operated at city hospital, she only operated at American hospital. My insurance was unfortunately not covered there. This was two days before my operation, it was all arranged to be done at city hospital. I had booked two weeks off work for this and my parents were flying out that evening to look after me, everything was arranged and this is what happened, the response from the doctor was can't you find the extra AED25,000 so we can operate at American hospital? Don't you have a credit card?? How awful to say that to a patient, I was extremely upset, how can I find that money?? I then had to research and find another doctor urgently to carry out my surgery. A very stressful and upsetting experience.
  
  I was recommended another doctor at healthbay and I was sceptical after what happened with my previous experience there but then I thought ok it's a different doctor, it will be a different experience. Unfortunately I never got to see her as they messed up my appointment, keeping me waiting over an hour. I will never go back again! I honestly have nothing good to say about healthbay! Even when you complain, they simply don't care!

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• Anonymous

  23 August 2016

  As i visited in this clinic, they have good OBG Dr. Ferial with good nurse staff.

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• Anonymous

  21 August 2016

  I had a simple but uncomfortable procedure and the nurses and Drs we exceptional. Their bedside manner was awesome. I was very anxious about the general anesthetic and they relaxed me completely. I would thoroughly recommend the gastro department, could not fault them. Well done to them!

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• Anonymous

  25 July 2016

  After 5 years in Dubai Dr. Gustavo is the best I've come across. Assisted me with an very problematic neck issue.
  
  Extremely knowledgeable doctor who provides the best treatment.

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• Anonymous

  11 May 2016

  The Doctors at Health Bay Polyclinic are mostly very good. However, 99% of the Nurses and the rest of the staff are so rude, soon full of themselves, not only they act like they are doing the patients the biggest favor by helping them in ANY way, but also they dare to give their own opinions and advices on behalf of the Doctor about the patients health condition just like they are the Ones who went to Medical School, and not the doctors; specially the nurses and staff at the 'Gastrology Department!!! I believe they can affect the Doctors reputations badly if they continue doing that.

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